NiCE reviews

3.9

79% would recommend to a friend

(3,056 total reviews)
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Scott Russell

86% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,056 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 11, 2018

Very good place to work

Recommend
CEO approval
Business Outlook

Pros

Nice management and employee centric company. Too many things are there for employees

Cons

Too much work load, work life balance hardly manageable

2.0
Nov 6, 2018

Winning is Everything

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Financially successful market leader. If you're in sales and eat, sleep, breathe the win-at-all-costs philosophy this is the place for you and you will be rewarded accordingly.

Cons

Parsimonious leadership that constantly boasts business success but won't reinvest in necessary infrastructure to sustain long term growth. A lot militaristic fear in the organization from hierarchy. "Barak says" is a common phrase to push what you want done. Strong, good leadership is pushed out of the organization if they differ in opinion from CEO and their teams/people quickly go with them. Turnover is a real issue particularly with some of the acquired companies like inContact (look up their Glassdoor page to see the pain). WORK/life 'balance' was not there for me. I was expected to attend meetings while on vacation, receiving WhatsApp texts any hour of the day/week and expected to reply.

1.0
Nov 1, 2018

Worst Managers

Recommend
CEO approval
Business Outlook

Pros

only parties and celebrate every festival

Cons

You change ur managers and show some honesty, hopefully things would get better. Especially for support end. Management- completely biased and are inclined towards people who nod their head for whatever they say. Promotions: There is a very little scope for getting promoted in this company. Ur worth will ever be recognized until the day u say u r leaving. They just act with sympathy. Hike: very less hike and that would further get worse in future. 2. While offering, they will say that they will give joining bonus on top of CTC. People join NICE because of that. Later you will come to know that only 50% of bonus will be paid at joining time and rest 50% will be paid after 1 year. There is again a catch here, after getting the second half of bonus … Just don't take every thing personally. Behave like professional rather than playing dirty games, stop favoritism, stop telling lies at the time of interview. HIre good people at local management and respect good talent.

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Glassdoor has 3,225 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.