NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 27, 2016

Too little focus on people, too much on results

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NICE is an international company, with a big cultural diversity. The products they sell are overall pretty good and innovative, and receive a lot of praise within the market.

Cons

There is a very high focus on quarterly results. This often results in rush-jobs, high workload, burned-out people, which again leads to a high turnover. Customers are complaining about this, and the lack of attention they get. There's a lot of focus on selling things, but once the sale is done the focus quickly dwindles.

3.0
Jun 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, International management of company, Company growth, facilities and infrastructure.

Cons

Bad local management. Lot of politics.

2.0
Jun 7, 2016

It pays the bills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary is competitive with great benefits. Nexidia employs some very smart people and most are pleasant. The client portfolio is impressive. Nice office location in Buckhead.

Cons

There is little formal process, so it is challenging getting most things done. The environment is reactive instead of proactive so it is unnecessarily fast-paced. Most in management have been at Nexidia for 7-10 years so the broken processes within groups and between groups have become business as usual. The technology is dated so the product's footprint is massive and simple system changes can take 10 hours. Late night and weekend work is the norm so the work-life balance is extremely poor.

Viewing 2785 - 2787 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.