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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,045 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 4, 2014

      Not for talented, honest, hardworking, non-political

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billion Dollar company with solid customer base in call recording platform

      Cons

      1. No career growth 2. Lot of internal politics 3. Executive Management in APAC is filled with ego and pride 4. You got to an "YES" man to survive the culture, you will be shown door for any small amount of disagreement with management 5. Difficulty in selling advanced application solutions - lot of implementation delivery issues with speech analytics, customer feedback managment etc 6. Save your *** culture rather than encouraging innovation, creativity 7. Not a partner friendly company

      1.0
      Jan 31, 2014

      Penny wise - Pound foolish, micromanaging, incompetent middle management, dead end

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comprehensive benefits package consisting of medical, dental, vision, company match 401k, and of course, every couple of months they throw you a bone with a useless "NICE" branded chotchke.

      Cons

      Indisputably should be accredited as the poster company for the movie "Office Space." Disengaged upper management, grossly mismanaged outfit with high turnover and little to no regard for employee capital and well-being. Training... what's that? The atypical select few employees that have procured job security may expect a painfully dismal outlook with absolutely no room for advancement in the foreseeable future.

      4.0
      Jan 15, 2014

      Enterprise Sales Executive of ~ 3 Years

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits and frontline people. Plenty of M&A activity and leading products in several areas of workforce/performance management will keep things exciting. Strong customer-facing events to enable sales. The sales and solutions teams are encouraged to be in front of customers constantly, which helps drive relationships. Most people work very hard, but also have fun.

      Cons

      Many RVP through Executive management levels are not engaged with the frontline sales people other than forecast administration. There is no advancement opportunity...they'd prefer to hire off the streets versus promote from within. Pricing and contracting can hinder new logo sales. Annual comp plans take months to receive. Marketing sometimes promotes products that R&D can't produce and Delivery can't support. Some post-sales groups demonstrate low morale and that bleeds over to the customer. Expect a major re-org each Jan.

      Viewing 2956 - 2958 of 3,045 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.