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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,045 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Jan 6, 2014

      Lots of changes monthly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pay scale for the experience you bring and the willingness to work hard.

      Cons

      Customer Service Manager's stab you in the back. "Advocates" for the customer at the expense of company cohesiveness (all for customer kudos and a magnum of liquor at Christmas)

      4.0
      Dec 30, 2013

      So far it's pretty good

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay scale is good to great depending on where you are and what you do. The overall benefits (401K, Health Insurance, etc) are what I would consider above average for what I have experienced in the industry. Flexibility in your schedule. A lot of work, but also rewards for the hard work put in. Management understands that people have lives outside the building and seems to work to accommodate that.

      Cons

      Every group has it's own set of processes, and they don't always line up leading to contradicting messages. Processes that are set in stone until the end of quarter and then everything seems like it gets thrown out the window. A seemingly large cultural divide between the Israel employees and the rest of the company that leads to a lot of miscommunication. Purchases of smaller companies have not been integrated very well, or in some cases at all.

      Viewing 2959 - 2961 of 3,045 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.