Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Software Developer (34) , Tech Lead (34) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 228 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 205 reviews)); "Great environment and culture!" ((in 193 reviews)); "Good wlb and work culture" ((in 120 reviews)); "good benefits and on boarding process" ((in 80 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 128 reviews)); "They are cheap and salaries are low" ((in 114 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 62 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)

Scott Russell

85% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jul 25, 2023

Continuous Growth...

Product manager

Recommend

CEO approval

Business Outlook

Pros

Top of the industry, a lot of innovative technology, a lot of growth.

Cons

They are strict with resources. Hard to accomplish product goals when teams are split up and moved around to other projects. Management wants a lot of things done in a short period of time with minimal resources. Moving up is becomes harder and harder once you get to a certain point in your role. Raises used to be above average, and now they are standard 3%, if you get one. Stock bonuses are deminishing (for those not in upper management), and work/life balance is not valued. You have to set your own boundaries or you will work youself do death.

NiCE Response

2y

Thanks for taking out time to share your thoughts. Our position as the market-leader indeed underscores the value we place on innovation and being at the forefront of new developments and technologies. We also have a full learning and development program that allows NICErs to learn and grow in their roles. Please speak to your manager or HR business partner to discuss any specific issues that you have.

3.0

Jul 20, 2023

N/A

Strategic account manager

Recommend

CEO approval

Business Outlook

Pros

NICE has really great sales team. The managers are terrific as well as the co-workers. Great environment and benefits are pretty great too. If you are in Utah and you can go to the office, the Office is awesome.

Cons

NICE parent company just absorbed all of its subsidiaries. Inter-Department communication is terrible, commission plans have changed and are not beneficial to those who have not been working in the role for at least 3 years plus. VP management is not impressive.

NiCE Response

2y

Thanks for leaving us a review. Our employee surveys consistently show satisfaction with communication and clarity regarding alignment with work plans and goals. Should you have any specific questions about the compensation structure pertaining to your role, we urge you to reach out to your manager or HR Business Partner.

5.0

Jun 6, 2023

Best place I've ever worked!

Director of professional services

Recommend

CEO approval

Business Outlook

Pros

Employee engagement, events, they appreciate their employees, lots of perks, great working environment, no egos. Management is very transparent.

Cons

NICE owns many sub-entities (CXone being one of them) there is a struggle for cohesion between the "mother ship" and the outlying entities. There are cultural differences and some semblance of a lack of empathy and cultural awareness. You have to get used to it.

NiCE Response

3y

Thank you for your review. We are so glad to hear that NICE is the best place you have ever worked! We pride ourselves on nurturing our employees across the globe with great benefits, learning and development programs and numerous competitions, events and prizes. We wish you continued success at NICE!

Viewing 295 - 297 of 3,051 Reviews

Jobs at NiCE

Intern, Project Management

Business Project Manager

Senior Customer Service Engineer

Remote

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Lead Client Services Project Manager, CX

Remote

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Senior Customer Success Manager

United States

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NiCE

NiCE reviews

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Continuous Growth...

N/A

Best place I've ever worked!

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