Is NiSource a good company to work for?

NiSource has an overall rating of 3.4 out of 5, based on over 457 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 65% of employees would recommend working at NiSource to a friend and 75% have a positive outlook for the business. The best reviews about NiSource have been left by employees working as Director , Engineer and Analyst .

Does NiSource pay their employees well?

According to anonymously submitted Glassdoor reviews, NiSource employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at NiSource. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at NiSource?

65% of NiSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiSource 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NiSource?

Customer Service Representative (16) , Manager (12) , Engineer (11) , Analyst (10) , Customer Service Representative (CSR) (10) , Director (10) , Project Manager (10) , Field Engineer (9) , Intern (8) , Senior Financial Analyst (7) , Financial Analyst (6) , GIS Technician (4) , Lead Financial Analyst (4) , Administrative Assistant (3) , Consultant (3)

What are the pros of working at NiSource according to real employee reviews?

"Benefits are great." ((in 60 reviews)); "Pay is good" ((in 41 reviews)); "workers are great people and I have a flexable schedule" ((in 37 reviews)); "Good work life balance and sense of community" ((in 25 reviews)); "Great culture and opportunity as a freshman completing first year." ((in 18 reviews))

What are the cons of working at NiSource according to real employee reviews?

"Management allows non" ((in 21 reviews)); "managers are clueless and have no direction" ((in 10 reviews)); "Upper management is woefully out of touch and the Quality Assurance process is demeaning and demoralizing." ((in 10 reviews)); "Frequently changing leadership and turnovers." ((in 9 reviews)); "Will let you go after less than a year with no earning after giving no support or training and finding out you'll be taking paternity leave the next year." ((in 6 reviews))

What are employees saying about NiSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiSource layoffs and their outlook for job security at NiSource in 2026.

What are the top reviewed NiSource locations?

Columbus , Merrillville , Smithfield , Houston , Pittsburgh , Valparaiso , Hammond , Gary , Richmond , Toledo , York , Charleston , Indianapolis , South Bend , Lorain , Findlay , Toledo , Chester , Staunton , Fredericksburg , Ashland City , Crown Point , Portage , Kokomo , Springfield , Portsmouth , Cranberry , Philadelphia , Beaver , Dunbar

NiSource reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.6

Senior management

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

411 reviews

1.0

Feb 2, 2018

Unethical and immoral hiring practices

Manager, organizational change management

Recommend

CEO approval

Business Outlook

Pros

Salary was liveable for the mid-OH area.

Cons

They have a practice of hiring people into roles, transferring them from other states with moving packages and then doing a bait and switch in the role soon after employees arrive. They do this because they can't find local talent to do the work and they don't want to fund external consultants. The moving package comes with a one-sided contract. If you leave before the contractual agreement ends, they will steal your last paycheck and make you repay the moving costs even if they were the ones in the wrong. Additionally, if you decide to take legal action, you are liable for their lawyers' fees. As I heard from my co-workers when I exited this unethical company, I was not the only person who had experienced this in the past couple of years.

NiSource Response

8y

Thank you for your feedback. We’re sorry your short time at NiSource wasn’t what you expected. We strive to be fair and transparent in all our interactions, and wish you the best in your future career endeavors.

5.0

Jan 9, 2018

Great Company!

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay, good people, and strong leadership team

Cons

Dated corporate hierarchy and governance, but currently working to improve

2.0

Dec 13, 2017

Workforce Management

Wok force management

Recommend

CEO approval

Business Outlook

Pros

Nice base salary, opportunities for overtime, and decent benefits.

Cons

Poor leadership in certain departments. My experience was not good working for this company. I experienced discrimination, inequities, and poor leadership. In conclusion, these events I experienced along with others worked against the moral of employee motivation.

Viewing 310 - 312 of 411 Reviews

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Jobs at NiSource

Remote Customer Service Representative - OH & PA

Senior Project Scheduler

NiSource

NiSource reviews

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Unethical and immoral hiring practices

Great Company!

Workforce Management

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