NiSource reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

411 reviews
2.0
Jul 22, 2023

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

Good benefits, salary and some people.

Cons

Completely unethical place to work. Worked there almost 20 years and the last few years was awful. They have had “contractors” from a company, let’s call them “W” for privacy, working there for over 10 years, at least. These people have their own offices yet they’re called contractors. They make 3 times what others make and most don’t have a degree. And they’re doing things an engineer or accountant could do. One of the guys at this contracting company brings home A LOT of money (I’ve seen it bc of my former role) and his brother is a VP at NiSource. Hmm I wonder why they keep this company around. Years ago there was a project regarding contractors. All of the people from W were supposed to be gone by 2016 but they’re all still there and they fired the VP who headed up the project. Also they were supposed to start using the same criteria and standards that they use for NiSource employees, to hire these contractors and that never happened either. Also the VP of W works full time for NIPSCO even though he’s a “contractor” and he even has his own office. He is the one who manages the W people. He makes up fake emergencies where the W people have to come in and work a ton of overtime (all for money in his pocket, thanks to NiSource). Also most of these people get a weekly per diem, even though they’ve worked there 10 years. Bc they’re “contractors” from Virginia, Atlanta, North and South Carolina and other states. His girlfriend got a job there as a contractor and her last job was a party planner. No experience in a utility or as a project manager. Yet she was rolling in the money when she got that job. The whole thing is so unethical it’s insane. Most of the director and above are incompetent, have no clue what is going on, and then they just go and cut people and move people around constantly. So no one has a chance to learn their role. The Columbus people are awful to work with. They all think they’re the smartest people in the world and won’t listen to anything a NIPSCO person has to say. Even if they’ve been doing the job for years. They promote Columbus people to managers with no experience and who are clueless. Sometimes with no direct reports. I could go on for days but I’ll stop here for now. Oh and they fake the inclusion and diversity crap. It’s so forced it makes me sick. They don’t care about inclusion. They care about looking like they’re inclusive and that is it. And this all comes from an employee who had nothing bad happen to them. I can’t imagine how other former employees must feel.

3.0
Oct 29, 2022

Not sure what's going on anymore

Recommend
CEO approval
Business Outlook

Pros

It's a utility company, so should have decent job security. Most employees really do care and have a good work ethic. Good insurance.

Cons

No cost of living raise and only a 3% merit raise this year, so I'm making at least 5% less than last year due to inflation. Some employees are leaving and receiving significantly higher compensation at other companies. New CEO is bringing in a lot of new upper management and it looks like you must be a minority to qualify.

2.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Best reason to work at Nisource is the feeling of helping power customers lives. The mission is to generate and deliver electricity and gas for customers, and I think we do an excellent job at that. Your experience at the company will greatly depend on how you perform, our CEO literally states "pay for performance". Bonuses are available at different percentages for the different roles, however part of the calculation is completely out of your control, so just do your part at the best level you can. Automation is encouraged, recognized, and appreciated. New tasks will replace what is automated, affording new opportunities (caveat emptor) Never a dull week, new projects always coming down the pipeline.

Cons

Top-down demand on return to office, no matter your role or necessity. Butts in seats = old school management. Teammates that moved outside a certain radius during WFH not required to return to office creating an odd team dynamic. Go back to your sad little cube in the open office cube farm only to join virtual meetings with your colleagues who are in other states and countries. In regard to the above pro of "pay for performance", that doesn't mean bonuses coming at you during the year, look forward to maybe 3% merit increase during your yearly review, effectively keeping your earning level stagnant (or lagging) vs. inflation. Too many outside service providers who are good at stringing out their efforts to keep the contract. Please do the needful and revert (those who know, know).

Viewing 13 - 15 of 411 Reviews

Glassdoor has 457 NiSource reviews submitted anonymously by NiSource employees. Read employee reviews and ratings on Glassdoor to decide if NiSource is right for you.