NinjaOne reviews

The leadership here is the worst I’ve ever experienced. Expectations and processes constantly change with little to no communication. Hardly any Account Managers hit their goals due to unreasonable churn policies. Leadership shows no appreciation or respect for veteran AMs who have been with the company for years and doesn’t even conduct exit interviews to understand why so many are leaving. There’s virtually no support—you’re left to figure everything out on your own. The training is inadequate, yet you’re still expected to perform at a high level. I fear for what the salary range is here you are better off at a more organized company and org,

Management is intent on trying to stop outbound SDRs from hitting their quota. The Quota is 14 demos a month and the average is 1 SDR actually hitting it each month. Some month's no outbound SDR hits quota. The average number is 7 demos a month. Which means you only make about $850 a month in commission. The first five demos are worth $70 and the second 5 are worth $100 each. Demo numbers 10-13 are $125 and the 14th demo is worth $870. Plus, there is a points system for each demo based on endpoint count. So you can hit 14 demos and still not get the full quota. You need 24 points, which also adds up to an additional $750. They usually do not tell the SDRs this until the ramp quota is over. After the first 3 months, it becomes challenging to make money. On LinkedIn, they used to say the Base pay was $50,000 and the OTE commission was $85,000. No outbound SDR has ever hit every month. I recommend becoming an Inbound SDR or a Revival SDR. The Outbound SDRs are treated like children and are forced to come into the office if management feel like making SDRs work in office. They say all SDRs are lazy and should not work from home, but almost every Inbound SDR is allowed to work from home. Plus, they have the easiest job at the company and most of them even make more than the Account Executives.