NinjaOne reviews

4.3

81% would recommend to a friend

(431 total reviews)

Salvatore Sferlazza

92% approve of CEO

82% positive business outlook

NinjaOne has an employee rating of 4.3 out of 5 stars, based on 431 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NinjaOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

431 reviews
5.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

My 4 favorite things about working at Ninja 1) I have full autonomy to do my job. My boss gives me direction and support, but trusts me to do what I think is best for the business. 2) People work hard here. And those that go above and beyond, are recognized and rewarded. 3) We have 130+ employees right now, so everyone's efforts (from the SDRs to customer support to the IT department) have a direct impact on the business. 4) Snacks and free lunch :)

Cons

Not a lot of cons to be honest *shrug*

2.0
Jul 2, 2025

No point

Recommend
CEO approval
Business Outlook

Pros

Great product, free lunch and nice colleagues.

Cons

The Account Management and Customer Success team has been a mess ever since the restructure last year. They changed the role from relationship focused to purely sales driven, which wasn't bad if it was actually done properly. But there’s been no real support from management, the team is all over the place, and no one really knows what they’re supposed to be doing. The new structure honestly just feels like it’s made to pay you less. Commissions keep changing and somehow always end up working against the employees. The company keeps growing, but the way company treat their people just keeps getting worse. No career path, and they won't give you a promotion. The company would rather hire externally than promote anyone internally, insane turnover, and everyone is looking for a way out.

2.0
Aug 2, 2023

males only - german preferred

Recommend
CEO approval
Business Outlook

Pros

some great co-workers are on the team

Cons

management only wants to promote males - particularly german males. immigrants are to be worked hard for low pay, and females are a second thought at best

Viewing 289 - 291 of 431 Reviews

Glassdoor has 498 NinjaOne reviews submitted anonymously by NinjaOne employees. Read employee reviews and ratings on Glassdoor to decide if NinjaOne is right for you.