Nordstrom reviews

3.5

57% would recommend to a friend

(25,118 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

48% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Jul 1, 2016

Culture Cancer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive team is solid (those with the last name of Nordstrom).

Cons

New leadership is great at ideas but make reckless decisions and have everyone scared.

avatar
Nordstrom Response
8y
Hello, Thank you for your candid feedback. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. I appreciate your sharing this issue with us, especially as we continue our work streamlining our processes across teams. This begins with the way our managers uphold Nordstrom’s commitment to creating an environment where employees feel secure in their responsibilities and in control of their work, and I apologize if we’ve missed the mark so far during your time with us. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve this issue and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom
3.0
May 17, 2016

IT culture is changing

Recommend
CEO approval
Business Outlook

Pros

Stable company in technology transition to deliver software faster to internal and external customers. Opportunities to change jobs internally based on your interest. I've had five jobs in my eight years at Nordstrom.

Cons

Culture is changing to be more top-down.

2.0
May 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Used to take care of their people at corporate. Thinking of their well being as a priority. Moving towards good engineering practices.

Cons

At the base it doesn't know how to handle tech employees. Treats full time tech staff as seasonal field workers now.

Viewing 382 - 384 of 25,118 Reviews

Glassdoor has 26,207 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.