Nordstrom reviews

3.6

56% would recommend to a friend

(25,083 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Oct 6, 2016

No longer "Nordstrom"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pockets of good people, and there is a focus on improving process and tools.

Cons

The organization is a mix of all of the bad cultural parts of other local companies, one that struggles to attract talent. Bonus structure is fake - in the multiple years working here I've never had a bonus remotely close to 100%. Pay is not competitive and benefits are awful.

avatar
Nordstrom Response
7y
Hello, Thank you for taking the time to share this feedback. We take pride in our employees’ work with the company, and strive to offer competitive compensation for their time, as well as a welcoming and respectful company culture. Technology roles are always changing, and I encourage you to visit http://about.nordstrom.com/careers/ to see if there are any open positions which may also be a good fit for your experience. Thank you again for your hard work; you can always reach us at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom
2.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I did end up meeting some of my best friends here.

Cons

Sales goals of $35K per month and up are completely ridiculous, on top of only getting paid 12% from men's and 10% from women's sales. I made more money when I first started because of the changed compensation plan halfway through my time there even though I was selling three times as much at the end. There is no such thing as putting in a 'two weeks notice' and once you express any concerns about the job you are happily escorted to your exit interview within the next hour. Sales directors and managers are always whispering and gossiping making for an uncomfortable and unprofessional environment. Not enough inventory in catalog or in-house to even give my clients what they are looking for. Never appreciated enough and always pushed to sell more, more, more- whatever it takes. They will hire anyone just to get as many new members as possible.

1.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The office has an amazing location downtown with a 40 foot bar and a rooftop with a great view of the city (but don't get sucked in, if you start at Trunk Club get used to repeating the above phrase to every client).

Cons

Day to day: Although the stylist role sounds fun, you won't be styling very often. Much of your day is dedicated to finding new clients (as the leads Trunk Club gives to you are uninformed of the steep prices.) Much of your day will be finding new clients, asking for referrals from current clients and "checking in" weekly with current clients to see if they would like another trunk. In this position you will feel like a telemarketer or scummy car salesmen forcing a product that the client does not want/need. Unattainable goals: The pay structure at Trunk Club is extremely difficult. The base pay comes out to around $1k/pay period ($2k/month). You will start with a monthly goal anywhere between $5k and $20k but within the first four months you will NEED to hit $30k/month. You will feel extremely pressured to hit this goal by management, even receiving the threat of termination. **in order to receive commission (i.e. a higher paycheck) you will need to hit $30k/month** Poor/unprofessional leadership: If you take anything away from this post please know that you need to have respect for yourself. At trunk club, you are just another face in the crowd. The leadership continually degrades stylists, even calling them vulgar language and threatening to remove vacation. Just because the company has a startup culture does not mean unprofessionalism is acceptable. Overall negative moral: The mix of poor management and unattainable goals leads to a very sad work environment. You will constantly feel on edge due to the open work environment and leadership having the power to access your email/chats. Although there is a cool office and startup culture, calling/emailing hundreds of clients a day will eventually catch up to you and you'll wonder what you are doing with your life.

Viewing 70 - 72 of 25,083 Reviews

Glassdoor has 26,170 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.