Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 3.6 out of 5, based on over 26,170 reviews left anonymously by employees. This rating has been stable over the past 12 months. 56% of employees would recommend working at Nordstrom to a friend and 47% have a positive outlook for the business. The best reviews about Nordstrom have been left by employees working as Web Fulfill/Logistics , LOGISTIC PROCESSOR and Administrative Assistant .

Does Nordstrom pay their employees well?

According to anonymously submitted Glassdoor reviews, Nordstrom employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Nordstrom. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nordstrom?

56% of Nordstrom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nordstrom 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nordstrom?

Sales Associate (4898) , Retail Sales Associate (833) , Department Manager (473) , Commissioned Sales Associate (449) , Customer Service Representative (449) , Sales (375) , Salesperson (357) , Assistant Manager (331) , Cosmetics Counter Manager (329) , Assistant Department Manager (269) , Logistics Processor (248) , Service Experience Representative (229) , Manager (214) , Sales Representative (184) , Stylist (181)

What are the pros of working at Nordstrom according to real employee reviews?

"When you work for stock and web department the job is usually Independent and good pay" ((in 1550 reviews)); "Great benefits and it’s great having the liberty to be able to manage your own team and department" ((in 1509 reviews)); "The people are great and its one of the best retail environments out there depending on the store" ((in 1380 reviews)); "I had great coworkers and we were able to make the day to day processes better than some other jobs of similar nature" ((in 762 reviews)); "The culture of Nordstrom is great and makes you proud to work for a company with such a great history." ((in 551 reviews))

What are the cons of working at Nordstrom according to real employee reviews?

"Poor management and very competitive" ((in 1465 reviews)); "Most managers don't care and will issue a return even if it is a sketchy or fraudulent activity." ((in 1069 reviews)); "Long hours on your feet and most days you aren't able to wear comfortable shoes" ((in 898 reviews)); "Barely will make commission unless you actually make over minimum sales goal which is super hard" ((in 738 reviews)); "No Work/Life Balance: Scheduled me a lot of hours despite being in school full time" ((in 602 reviews))

What are employees saying about Nordstrom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nordstrom layoffs and their outlook for job security at Nordstrom in 2026.

What are the top reviewed Nordstrom locations?

Seattle , Chicago , Los Angeles , Dallas , San Diego , New York , San Francisco , Houston , Bellevue , Portland , Atlanta , Austin , Denver , Miami , Costa Mesa , San Jose , Scottsdale , Walnut Creek , Saint Louis , Nashville , Brea , Tampa , Paramus , San Antonio , Skokie , Cedar Rapids , Salt Lake City , King of Prussia , Troy , Palo Alto

Nordstrom reviews

3.6

56% would recommend to a friend

(25,083 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

3.1

Senior management

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25K reviews

1.0

Jan 31, 2017

playing 'scared'

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

some good people still left, good store discount

Cons

IT department has been in full restructuring mode for that last year. the Nordstrom family are very good merchandisers, have been wonderful employers in the past. but now they are reacting to Amazon's entry into the Women's apparel market, it's a major competitive concern for them. they are trying to restructure their IT dept to be like Amazon and Microsoft, hiring many IT folks from those companies and laying off many loyal employees from VP level to engineers that built their highly successful multi channel systems. Amazon and Microsoft are able to hire a large number of young interns every year, train them, work them (almost) to death and discard them and train a new crop. Nordstrom main business model is not IT like Amazon and Microsoft, yet Nordstrom's is trying to recreate an environment that they do not have the infrastructure for. highly political environment, you spin a good story you are highly valued, team players, mentorship skills, inter-team skills are not valued... anymore.

Nordstrom Response

8y

Hello, Thank you for taking the time to give us feedback. We consider room for growth a key benefit of working at Nordstrom, even as team structures change. At the same time, we also strive to make each role on our team an engaging and rewarding one—and help each employee understand the value of their contribution to the company. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

1.0

Sep 27, 2016

Fear-based Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Company discounts and employee sales -Downtown location

Cons

-New CTO uses fear to lead. Whatever trend he spouts in meetings is picked up by senior leadership and executed without strategy. The "vision" is equivalent to whatever a "five year old is in the mood for." -Absolute no respect for employees and their career paths. 1x1 are for directives not sharing knowledge or coaching. -It speaks volumes that directors and managers are willing to take demotions to "get away" from the psycho leadership. -Low pay: A senior dev, a senior PM and a Biz Architect all make the same. -No ownership allowed unless it pleases leadership and it's easy to fall out of favor with leadership (equivalent to not being invited to sit at the cool kids' table at lunch).

Nordstrom Response

8y

Hello, Thank you for taking the time to give us feedback. We consider room for growth a key benefit of working at Nordstrom, and pride ourselves on our employees’ accomplishments at the company and in their future endeavors. This begins with the way our managers uphold Nordstrom’s commitment to giving employees ownership over their work, and I apologize if we missed the mark during your time with us. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

1.0

Sep 16, 2016

Lack of Leadership & Never Ending Company Transition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401K and company match Health Care Flexible Spending Account Nordstrom discount at 20% or 33% depending on position Some offices have gyms at no cost

Cons

Unstable vision, direction, focus Lack of leadership curiosity and competency Continual reorganizations are disruptive and impact inability to move forward General lack of trust results in micro management More insurance changes on the forefront Political cliques

Nordstrom Response

8y

Hello, Thank you for your candid feedback. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. I appreciate your sharing this issue with us, especially as we continue our work streamlining our processes across teams. This begins with the way our managers uphold Nordstrom’s commitment to making each role on our team an engaging and rewarding one—and helping each employee to understand the value of their contribution to the company.. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve this issue and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom

Viewing 82 - 84 of 25,083 Reviews

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