Nordstrom reviews

3.6

56% would recommend to a friend

(25,084 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Dec 27, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

New Company with interesting business model

Cons

management - untrustworthy, no sense of ethics, emotionally and verbally abusive, pretentious group of people, misleading on pay, HR doesn't keep things in their department - they go behind your back and give a heads up o the source of the problem. no work life balance

avatar
Nordstrom Response
8y
We are sorry to hear this was your experience. We take this very seriously and would encourage you to reach out hr@trunkclub.com so your concerns can be properly addressed.
2.0
Jan 26, 2017

Overworked and underpaid!

Recommend
CEO approval
Business Outlook

Pros

Great culture, promotion opportunities, female based office, relaxed vacation time, casual office setting, no real dress code. They give you leads.

Cons

work way too much with nooooo pay. You have to work way too hard to see any $. They will make promises about commission that will never happen unless you have a huge network of rich guys in Dallas that consistently want to shop. Expect to work nights and weekends. Sales goals must be met and increase every month.

1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary, Employee discounts, Leave, Medical Insurance,Annual Sale

Cons

When the owners of the company do not know the basic fundamentals of running a company while the competition does, you are in for a very difficult time. When you are used to operating off a 40% margin, the operational issues that drive profits are not relevant, but when you now have to compete at a vastly different margin your operational efficiencies have to be spot on. The most shocking revelation for me was that the owners of the company really do not know basic business fundamentals. The result is that money is thrown at non strategic IT efforts, with no loopback mechanism to measure the results. The knee jerk reaction is to shift the chairs on the Titanic by cutting good staff and real initiatives. All the very good IT people have left and the IT management is being directed by folks who simply do not have a clue.

Viewing 97 - 99 of 25,084 Reviews

Glassdoor has 26,171 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.