Nordstrom reviews

3.6

56% would recommend to a friend

(25,110 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Apr 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Great training program for beginners. If you are new to retail, Nordstrom is a great place to start to get the best customer service training.

Cons

Long hours standing on your feet, thankless managers who just want you to work hard so that they make their numbers.

3.0
Apr 13, 2011

Overall good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount discount discounts! Sense of community and most departments were open to conducting informational interviews for lateral career growth. Open door policy definitely exists.The majority of corporate departments were easy going. Inverted Pyramid structure is GREAT! Monthly sales recognition meetings are amazing for instilling comraderie and company togetherness. Employee shopping benefits - sales, events, trunk shows. Ongoing employee recognition was great.

Cons

None of the above "pros" apply to the following: One vp was quick to overly criticize the small things, while neglecting to give praise or recognition for positive results. I witnessed one employee slowly deteriorate and lose all confidence in their ability to do their daily work. Corporate director played favorites, and it was obvious. Made inaccurate judgement accusations relating to diveristy, resulting in unfair treatment througout their tenure. Majority of paycheck goes towards purchases- hard to save.

3.0
Apr 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Commission Incentives are very good.

Cons

The company just does not promote fairly. Store managers base management hiring decisions mostly on personal preference. Most sales people know more than their assistant managers.

Viewing 24643 - 24645 of 25,110 Reviews

Glassdoor has 26,198 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.