Nordstrom reviews

3.5

56% would recommend to a friend

(25,103 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great reputation for customer service keeps customers coming back - very loyal shoppers.

Cons

Very competitive amongst sales people; Balancing hours to maintain a high enough SPH (sales per hour)-which we are rated on, and having enough hours to cover insurance - which is hard to do during the slow times of year.

3.0
Sep 22, 2010

Calling All Cheerleaders! Nordstrom is hiring!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Broad range of price points to be sold when you are on commission. Promote from within culture. Many locations, and it is fairly easy to transfer from store to store.

Cons

The atmosphere is very peppy (I suppose this could be a pro or a con). Return policy can be frustrating for the employees. Not a very broad offering of designer merchandise in most locations.

4.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Promote from within policy, customer service focus, fun work environment and culture, diverse employees, and importantly: you determine your success and get exactly what you put in.

Cons

Inconsistent hours and paychecks and the sales floor is often like a shark tank; the commission sales environment sometimes promotes some sales associates to "shark" the sales floor and look out for their personal sales only rather than work cohesively as a team. It should be noted: some sales associates, not all exhibit these behaviors.

Viewing 24769 - 24771 of 25,103 Reviews

Glassdoor has 26,191 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.