Nordstrom reviews

Nordstrom has been in a really dramatic cost cutting mode for the past few years. Employees are forced to be much more efficient and in many cases do the job of two people (without the pay). For department managers we are dependent upon our support teams to help handle freight and unfortunately they have cut many stock positions and turned managers into stock people. It is not uncommon to do 2-6 hours of freight a day during our heavy seasons. Our bonus structure is pretty bad because when you start to trend an increase they raise the levels that they pay you out. Also being selling managers we have small salaries and are expected to be on our floors selling to shoulder to shoulder with our teams (which is a good thing.) But unfortunately with so many duties and responsibilities it can be difficult to find the time to get it all done. Which also leads to the biggest issue of work/life balance. Sadly we work far more than the 86.5 hours we are quoted and you are not compensated for your overtime work. And the worst thing is that there are few opportunities for growth outside of being a lifelong department manager. The company has seen fit to consolidate buying offices and cut as much overhead as possible. Its short sighted because all those extra offices helped coach and pass along knowledge to new generations. Perhaps we are more profitable in the short term but so much has been lost in the consolidations that it will hurt us in coming years. When you add all the new realities up Nordstrom is really taking a hit in morale and losing a lot of its "old school" culture.

Company is lying to itself during this rough time in the company. Lack of agility in this market is leaving them behind. As of this review, Nordstrom has posted a nearly 20% quarterly loss, and has only made minimal efforts to its customers (double rewards points, starting sales earlier, more items on Half Yearly Sale for Men) to keep them shopping. Ideally, I'd love to sell items at full price, but nobody is buying them, and therefore was no longer able to afford to work there. Nordstrom pay works on draw, which is great during times which business is hopping, but stingy when it isn't.