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      Norfolk Southern

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      Norfolk Southern reviews

      2.9

      35% would recommend to a friend

      (1,915 total reviews)
      avatar

      Mark George

      30% approve of CEO

      25% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      2.9

      Career opportunities

      2.4

      Culture & values

      2.3

      Senior management

      2.2

      Work/Life balance

      Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,915 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 1, 2011

      it sucks

      Conductor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that you work with is the best part of the job....but the company sucks ass!!!!!!

      Cons

      the management has no leadership skills, they automatically feel your in the wrong no matter what it is. The hide in the weeds to watch you, and catch you doing something wrong.

      3.0
      Jan 12, 2010

      Job stability but painfully tied to tradition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      NS offers a very stable work environment. Stealing or lying will get you fired, but little else will. Benefits are solid. The management training program was rated as one of the 50 best in the US and gives you a good view of the company as a whole. Pay can be extremely rewarding in the later years, minimal at entry level. Yearly profit sharing bonuses. More than 50% of the employees are nearing retirement which means many opportunities for newer employees. A couple corporate retreats are very nice.

      Cons

      NS is used to the past. In the past you went to work somewhere and committed for the rest of your working years. If you come ready to commit, both to NS and yourself, to 30 years, then you can kick butt. Otherwise, its not for you. Most young employees today arent ready for that. The culture is also reluctant to any type of changes and typically always favors the "way things have always been done." This can be discouraging. Lastly, if you end up with a senior manager who has been around forever and has a "rough, work you to the bone, you kids dont know the first thing about hard work" attitude, good luck. They have been around forever and no one will get rid of them, no matter how poor their management skills are.

      2.0
      Sep 8, 2012

      Demanding, fast paced, extreme expectations of employees

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced, rewarding in some cases, and a decent amount of training opportunities. There are decent salaries if you are in the right "track". There is opportunity for advancement.

      Cons

      Long hours, very little compensation for the amount of time worked, and recognition isn't structured. In other words, hard work doesn't necessarily get rewarded as quickly as it should. The company still operates under the "who you know" more than it should.

      Viewing 1870 - 1872 of 1,915 Reviews
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      ReviewsNorfolk Southern reviews

      Glassdoor has 2,170 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.