North reviews

Employees are underpaid except IT positions, managed by fear.

Totally incompetent IS middle and upper management. Software QA manager a total joke. Has not idea what's going on in his own department, just likes playing politics. No direction and recognition, just a pink slip when "someone doesn't like someone" no assistance to improve. No recognition for achievement. Lots of finger pointing and blame game, no rewards for going "above and beyond" to satisfy customers, so you learn real fast not to in this job. Why do they promote incompetents to management? Don't ever consult with actual workers and job achievers. Communication is strictly one-way, down the silo. Few software testers who know what they are doing soon leave for better jobs, more pay and recognition. Owner likes to play with interior decorating and workstations, no clue as to what technical professionals NEED for good work environment. Too noisy and too many interruptions and distractions in latest "re-design" of work environment, which severely impacts productivity, especially in Agile environment which they say they want to install, but everyone in management ignores under pressure to "get the apps out" No organization in company to help out the call center people deal with the technology forced to use, one guy JUST ONE GUY in entire IS dept. who is willing to help them, and he is routinely ignored (clueless manager) for input, again this severely impacts productivity.