North reviews

It’s always disappointing to see a two star rating from a prior team member, but I do appreciate the clear and specific feedback shared. Despite the two-stars you listed a lot of great items in the Pros column - flexible work environment, positive people practices and programs, smart and talented people (that is a great one!) and always something to do so you never get bored. All very positive Pro's and I appreciate that you took time to share them. I was disappointed to see your list of Cons which all seemed to revolve around your specific experience and were tied to a perceived lack of strategy, goals and direction. We all know that leads to frustration, especially when you work as hard as we do at NAB. I wish I had more information on which specific areas or teams you were part of that lead to this particular feedback so we could take some action on what you have shared. I encourage you to reach out to me at any time to share more...we are all about continuous improvement and helping our team members clearly see the great future we have in front of us will make all of the difference. Thank you again for your feedback and we wish you all the best.

Hi there, and thank you for taking time to share your feedback. While we were not excited to see a 2-star rating we were happy to see that you are a current employee because your feedback on our benefits - specifically our medical program and prescription benefits - did not line up with what we know to be true of our plans and we want to help you. To assist me with this response, I reached out to John Price, Director of Total Rewards, and John's response to you is: " NAB is proud to offer our team members a strong health plan through Blue Cross Blue Shield of Michigan that is in line or better than industry benchmarks - across several industries - in both our employee-only coverage deductible and out-of-pocket maximums. Our four-tiered prescription drug coverage also aligns with benchmark. We are concerned this team member has noted these costs for a prescription as they are FAR BEYOND our copay amounts. The in-network maximum co-pay for a speciality prescription is only $150. We encourage this team member to reach out to our NAB benefits team at anytime so we can gather more information, investigate further, and do all we can to help." I will reiterate John's request that you please reach out to our benefits team directly so we can help you with this situation. Thank you.