North reviews

3.9

78% would recommend to a friend

(389 total reviews)
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Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Oct 31, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Good good good good good

Cons

We need more overtime pay

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North Response
2y
We appreciate your positive review of NAB and always love to see a 5-star rating. That being said, I wish there were more details in your review - both Pro's and Con's - that I could respond to. We don't have any "Crew Bosses" at NAB, so I am unable to reach out to you, but do encourage you to reach out to me directly if you wish to discuss what you mean by needing more overtime pay...I would be happy to talk. Again, thank you for your review, we appreciate the positive feedback!
4.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

NAB has a very positive environment, friendly supervisors, regular bonuses, great benefits, plenty of vacation and sick days.

Cons

Difficult dealing with angry customers all day.

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North Response
2y
Thank you so much for taking time to leave this positive review. The details listed in your "Pros" had us all grinning as they were items we have all been focused on in our continuing efforts to create a strong positive work culture where our team members feel recognized and rewarded for doing great work. I also appreciate your advice to Management as I KNOW we have really amazing people managers at NAB. How do I know? Because 85% of our team members agreed or strongly agreed to this question in our most recent "Just 10" pulse survey: "My immediate manager is supportive and cares about my wellbeing." I am so pleased to see that you have experienced that caring support from your manager as well and appreciate the time you took out of your busy day to share that with us. Thank you again for your feedback!
4.0
Sep 29, 2023

Good company, great people, somewhat disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Remote-friendly. Most people are extremely helpful and have a sense of urgency.

Cons

No sense of direction. Too many decisions/directions without involving day-to-day stakeholders. Perceived lack of organization at the senior leadership level. Comp is below average.

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North Response
2y
Thank you for your review and rating, we always appreciate and value feedback from our longer term team members. I am so happy that you added GREAT work/life balance because our team member have told us time and again how very important that is. We know that our team members operate in a fast paced, changing environment so anything we can do to help them balance or blend work and life to address the many priorities we all have, we want to do it! Of course our remote work helps with the work life balance and our team members have proven the ability to be successful remotely while still having the ability to come on site for team meetings, training and team building as needed. As for your Con's and advice to management, we were very disappointed to see your feedback - especially around communication and company initiatives. We have prioritized internal communications and even held our first ever all hands town hall (remote) in August, but it is clear from your feedback that more is needed. To that end, I encourage you to reach out to me directly with any suggestions or ideas you might have around ways we can improve the communication - we would welcome the discussion and are always looking for ways to get better. Again, thank you so much for taking the time to write this review, we appreciate it.
Viewing 85 - 87 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.