North reviews

3.9

78% would recommend to a friend

(389 total reviews)
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Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
4.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

-Work from Home job -Flexibility to work and take care of home. -HR and management work great together. -HR is very knowledgeable and helpful in every way possible.

Cons

-Pay is lower than average for the job role.

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North Response
3y
What a great review to start of my week, thank you so much for taking time to provide this feedback. We love hearing from current team members too as it allows us the opportunity to dig for additional details and make process improvements to your work environment. Of course, I am very grateful for the positive review about our HR team. Personally, this is the best HR team I have every had the pleasure of supporting, so when I see positive feedback from others I know we are really doing some things right. Not perfect, but focused on getting better for our team members every day. As for your con's I am concerned about your statement about pay. We are constantly and consistently looking at our pay ranges, starting salaries and bonus opportunities to ensure we stay competitive. I see that you are a Technical Support Manager with us - thank you for the great work you do for NAB, by the way! - so I will personally review the compensation on those positions this week. If there is anything else you would like to share with me, please feel free to reach out at any time. Thank you again for your positive review, we appreciate it.
4.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work is nice / good work

Cons

Zero time in the office can hurt collaboration

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North Response
3y
Thank you so much for this positive rating! Its always nice to hear from our NAB "alumni", especially when they have had a positive experience with us. I agree with you that our "Work by Choice" policy allowing our team members to work where they feel most safe, healthy and productive is a positive aspect of our culture and - like you! - our team members appreciate the flexibility. Thank you again for taking the time to review NAB, we appreciate the positive feedback!
4.0
Aug 1, 2022

$15/hr starting

Recommend
CEO approval
Business Outlook

Pros

Growth in experience and overcoming challenges

Cons

Rude customers you have to deal with and high volume in call.

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North Response
3y
Viewing your review was a very nice way to start out my week. Thank you for sharing your positive experience i both career growth and overcoming challenges. Clearly we have seen our share of challenges over the past few years, but I am very proud to say that all key decisions were made AFTER gathering feedback from folks like YOU through surveys, focus groups and one on one conversations. Our team members have played a crucial role in helping NAB navigate these turbulent waters and because of that I believe we have made smarter decisions faster which is always a good thing. Thank you again for taking the time to share your feedback, we appreciate it.
Viewing 133 - 135 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.