North reviews

We appreciate you sharing your feedback on Glassdoor. We're truly sorry to hear that your experience with us ended in a way that left you feeling this way, and we understand that being terminated can be a difficult situation. We want to assure you that we are deeply committed to fostering a diverse and inclusive workplace for all. This commitment extends to our hiring practices, where we prioritize qualifications, experience, and cultural fit above all else. We do not discriminate based on age or any other protected characteristic. Furthermore, we want to address any potential concerns about technology in our processes. We want to make it unequivocally clear that we do not use artificial intelligence (AI) for any part of our recruiting process, period. The use of AI at our company is closely monitored and heavily regulated to ensure ethical and unbiased applications, and it plays no role in our hiring decisions. In fact, we regularly monitor our diversity metrics, and I can personally attest, as someone over 40 myself, that individuals in this age group not only thrive here but also have long and rewarding careers at our company. Their experience and insights are invaluable to our success. We wish you all the best in your future endeavors.

We appreciate your feedback and review. We were very happy to see that you listed your team mates, our strong benefits program and opportunities for career advancement as "pro's" in your time with North. We have a company goal to be the easiest payments processor to work with, so your feedback on the time it takes to get support approvals for Sales Agents was very disappointing. We have shared your review with our risk and compliance team as well as our sales leaders to promote learning and continuous improvement. We wish you well in your next career move and, again, thank you for taking the time to leave us a review.