North reviews

3.9

78% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
3.0
Jul 11, 2024

No overtime

Recommend
CEO approval
Business Outlook

Pros

Working at North American Bancard (NAB) comes with several advantages. One of the key benefits is the ample career growth opportunities available within the company, which allows employees to advance and explore various career paths. NAB is also known for its innovative environment, offering exposure to cutting-edge technology in the payments industry. Employees enjoy a comprehensive benefits package that includes health insurance, retirement plans, and other perks. Additionally, many employees appreciate the good work-life balance facilitated by flexible working hours and remote work options. The collaborative and supportive work culture at NAB encourages teamwork and open communication, fostering a positive work environment. The company also invests in employee training and development, providing numerous programs to enhance skills and knowledge. Moreover, NAB promotes diversity and inclusion, creating a welcoming atmosphere for all employees.

Cons

However, there are some drawbacks to consider. Depending on the role, there can be high expectations and demanding workloads, which might lead to stress. The fast-paced environment, while exciting for some, can be overwhelming for others. Additionally, like many companies, there might be occasional challenges with management or communication that could affect the work experience. Despite these cons, many employees find NAB a rewarding place to work, thanks to its focus on innovation, growth, and employee well-being.

avatar
North Response
1y
Thank you for this very detailed and well written review. We appreciate the mention of career growth, innovative technology and benefits that include flexibility and comprehensive support for our team members physically, emotionally and financially. These are all areas we are focused on to help our valued team members engage and deliver their best work. Admittedly, your subject line about "no overtime" could be positive or negative, but I didn't read any additional feedback to support it either way. I appreciate your advice to management about high turnover which is something we track and explore relentlessly. While our turnover rates are lower than average for FinTech, we are doing all we can to explore ways to make NAB a place where our team members want to stay and explore a long, successful career. Thank you again for taking time to write this review, we appreciate it.
4.0
Jul 8, 2024

Solid company

Recommend
CEO approval
Business Outlook

Pros

Very good benefits and nice PTO, technically it's unlimited/flex PTO. Almost totally remote company but feels tight-knit. People are happy to work here and many stay for a long time.

Cons

Due to people sticking around for a long time, not much room for growth. Lots of positions available are for senior jobs, not a lot of openings in the middle of customer support and senior leadership.

avatar
North Response
1y
We appreciate your feedback and this very balanced review. We are happy to see you valued our flexible PTO and remote work environment while you were employed at NAB. Over the past several years we have worked hard to create a work environment where our team members feel valued so they can do their best work and create value for our merchants. I was a bit confused by your cons speaking to the lack of entry or mid-career level positions and consulted our Talent Acquisition team for validation. From their perspective we usually have a bell-curve of openings with the majority of our opportunities falling at the mid-level individual contributor or manager level. Over the past few years we have also engaged in a robust internship program which attracts amazingly talented and motivated college and grad school students of which several have been hired directly. We do take your feedback seriously though, so I will continue to keep an eye on our career opportunities as we do want our team members to see a long and successful path at NAB. Thank you again for taking the time to share your feedback, we appreciate it!
4.0
Apr 16, 2024

People Centric Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great dynamic culture, great benefits and perks, remote

Cons

None that I can think of

avatar
North Response
2y
We appreciate your subject line...People Centric Culture. While this is clearly our true north at NAB, we know that we need to earn our right to say we are a people centric culture day in and day out. This is the "why" behind our nationally recognized wellness and mental health initiatives, programming and policies. We are thrilled that these have had a positive impact on you during your tenure at NAB and hope they continue to do so. Thank you for taking time to leave this review, we truly appreciate the feedback!
Viewing 148 - 150 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.