North reviews

Thank you for your feedback. I apologize for the delayed response to your submission but it just showed up on our stream even though it says you submitted on Jan 16, 2022. Not sure what happened there, but my apologies. I appreciate the kudos to the support and administrative staff. I always struggle with how folks define 'support & administrative staff' in any organization, but my hope is you mean our back office team: HR, IT, Facilities, Marketing, etc. I agree we have incredibly talented and CARING folks in these departments who only want to help NAB do well by doing good by our people. As for the 'unprofessional leadership'...I would appreciate it if you would be willing to reach out to me personally on this one? As part of the C-suite, I am very concerned about your comments. Kirk Haggarty, Jim Parkinson, David Greenberg and I all work very hard to do what is right by our team members and our merchants - in THAT order. I believe the steps we have taken around implementing richer compensation & benefitsoptions and a stronger, more intentional cultural strategy with BELONGING@NAB, CONNECTIVITY@NAB & LEVELUP@NAB, etc. are all examples to ways we are not only driving a strong, positive culture but leading with respect & responsiveness for our team members. I cannot speak to any particular issues you may have had with our innovative, entrepreneurial founder, Marc Gardner, but I can personally speak for Kirk, Jim, David and myself and the level of professionalism we hold ourselves and others to day in and day out at NAB. Again, my door is open and I welcome you to reach out at any time to discuss this further. Thank you.

As I have mentioned before, I always love it when a current team member takes time to share positive feedback on NAB. Thank you for that, and thank you for the four-star rating. I am very happy that you have had a positive experience with our desire to provide a safe workplace - most likely through our "safety & healthy first" approach to COVID. I am especially pleased that you also feel the effects of our BELONGING@NAB initiative to drive a strong, positive, inclusive culture at NAB. As far as your con's are concerned, I want to quicly dispell your misundersanding here. We are NOT pushing to return to full time in the office work. We have moved from fully remote to what we are calling the "allow" phase of returning to work. This means that anyone who WISHES to work in the office and both they and their leader believe they will be most productive in the office will be ALLOWED to return to the office assuming they are vaccinated and willing to follow our safety protocols. We are NOT requesting or requiring any non essential team member to return to the office and have no plans to do so. If your understanding of our Return To Work strategy is different than what I have described please reach out to your HR BP or to me directly and we will help with your working knowledge of what is actually happening at NAB. Thanks again for your feedback, my door is open!