North reviews

3.9

78% would recommend to a friend

(389 total reviews)
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Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
2.0
Nov 16, 2023

Hit or miss depending on your department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Remote and flexible 2. Tries to stay up to date on the latest in HR/culture trends 3. A lot of smart and talented people 4. Always something to do - never bored Depending on the department you're in you could have a great experience or a terrible one. It's clear some departments have way more work and are treated differently than others.

Cons

1. Most upper management is not clued into what their teams are doing or what is actually going on 2. A lot of blame game 3. Goals are not clear a lot of the time 4. Different priorities depending on who you talk to or the time of day 5. Direction of the company is not super clear

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North Response
2y
It’s always disappointing to see a two star rating from a prior team member, but I do appreciate the clear and specific feedback shared. Despite the two-stars you listed a lot of great items in the Pros column - flexible work environment, positive people practices and programs, smart and talented people (that is a great one!) and always something to do so you never get bored. All very positive Pro's and I appreciate that you took time to share them. I was disappointed to see your list of Cons which all seemed to revolve around your specific experience and were tied to a perceived lack of strategy, goals and direction. We all know that leads to frustration, especially when you work as hard as we do at NAB. I wish I had more information on which specific areas or teams you were part of that lead to this particular feedback so we could take some action on what you have shared. I encourage you to reach out to me at any time to share more...we are all about continuous improvement and helping our team members clearly see the great future we have in front of us will make all of the difference. Thank you again for your feedback and we wish you all the best.
1.0
Aug 11, 2023

Pretty meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Remote work always welcomed 2. Mostly relaxed work environment 3. Fair benefits

Cons

1. Incompetent management 2. Lack of diversity 3. meh pay

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North Response
2y
While we always appreciate the feedback from our prior team member's experience working at NAB, we never like to see a one star review. On the positive side, it seems that our remote work environment, collaborative culture and benefits offerings were all positive. These are all elements of the employee value proposition that we continuously focus on, so I am happy to hear that. I do want to address your comment about diversity as it is something we take VERY seriously. As a FinTech company, innovation is the Holy Grail. We believe it is impossible to drive innovation without diversity, so we have initiated Belonging culture training & initiatives, diversity focus groups, Employee Resource Groups AND we track and monitor our diversity statistics monthly. Today, we are currently 49% female/51% male, and from an age, ethnicity, and even background, years of experience and education perspective we have strong, to very strong diversity numbers. This is - and will always be! - a priority for us at NAB. We will continue to focus on - and strive to get better at - supporting and promoting a strong, diverse culture of Belonging at NAB.
1.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Cool technology stack to work on

Cons

Manager is very difficult to work with

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North Response
2y
We were so disappointed to see your one-star review, especially with so little information to work with as we try to improve. I am disappointed that you are having difficulties with your direct leader and invite you to reach out to me directly - or to your HRBP at anytime - to discuss further. We know that managing in our remote enviroment can be difficult and if there is any way we can help facilitate a stronger working relationship for you and your leader, we are happy to do so. Afterall...we want you 100% focused on that COOL TECHNOLOGY! Thank you for taking time to leave a review, please reach out when you are ready.
Viewing 154 - 156 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.