North reviews

3.9

75% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

82% approve of CEO

74% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
1.0
Jan 29, 2021

Rollercoaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some great people along the way

Cons

Everything was fine until Julia left.

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North Response
5y
Thank you for taking time to write this review. As I am sure you realize, its never easy to read a one star review and we feel badly about your experience. We are pleased, though, that you met some great people while working at NAB...we believe we have the best team members and we know that they are our secret sauce. One of our core values is Community and its the amazing and talented team members we have at NAB that drive a strong, positive community. Great people? Absolutely!
2.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The company had great holiday parties

Cons

A lot of associates were unprofessional

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North Response
5y
It never feels good to receive a 2-star review, but we appreciate the time you took to share your feedback on NAB. Being newer to the company, I have only heard stories about our past holiday parties and would agree that it sounds like they were amazing opportunities for team members to gather and celebrate. Hopefully, post-COVID, we will have a chance to experience those great times together again. It is concerning that you experienced unprofessional interactions with some team members at NAB. One of our core values is "experience focused" were we strive to make every experience with every person - internal or external - positive. Does that always happen? No. But in the spirit of continuous improvement, when it doesn't, we hope that team members like you would reach out to their team members or leaders to discuss and solve for the situation. We feel badly that you didn't have a positive experience at NAB, but know that we take your feedback seriously and will explore opportunities to improve upon our "experience focus".
1.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Can advance within the company.

Cons

No loyalty to tenured employees, even with excellent employee reviews. No job security.

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North Response
5y
We appreciate your feedback, even if the score is not where we would like it to be. In the middle of a pandemic it is difficult to offer anyone "job security" but we are proud to say our turnover numbers have dropped and our stated focus for 2021 is all around people - development, culture, inclusion, etc. I was pleased to see that your "pro" comment was around career advancement. In a high growth company like NAB, there are always advancement opportunities for high performance/high commitment team members. We have already advanced and promoted several key leaders in the first few weeks of 2021 to ensure our teams are structured under the best leadership to ensure our success in 2021. While we agree that everyone in today's workforce should have a plan B in place - the uncertainty of the pandemic, political and social environments have proven that! - our focus as a company is to grow, develop and retain our best talent and we are putting valuable resources towards doing just that in 2021.
Viewing 163 - 165 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.