North reviews

Thank you so much for your five star review! We definitely do not take any positive review for granted and are so happy YOU are happy here at NAB. We get a particular satisfaction when team members mention our caring managers as a "Pro". While no company is perfect - and we will always work to continuously improve - we invest a majority of our time and resources into leadership development. We believe that when leaders do better, the whole company does better. I am thrilled you are feeling that in such a positive way. Thank you again for taking time to share your review, we are very grateful.

Hi there, and thank you for taking time to share your feedback. While we were not excited to see a 2-star rating we were happy to see that you are a current employee because your feedback on our benefits - specifically our medical program and prescription benefits - did not line up with what we know to be true of our plans and we want to help you. To assist me with this response, I reached out to John Price, Director of Total Rewards, and John's response to you is: " NAB is proud to offer our team members a strong health plan through Blue Cross Blue Shield of Michigan that is in line or better than industry benchmarks - across several industries - in both our employee-only coverage deductible and out-of-pocket maximums. Our four-tiered prescription drug coverage also aligns with benchmark. We are concerned this team member has noted these costs for a prescription as they are FAR BEYOND our copay amounts. The in-network maximum co-pay for a speciality prescription is only $150. We encourage this team member to reach out to our NAB benefits team at anytime so we can gather more information, investigate further, and do all we can to help." I will reiterate John's request that you please reach out to our benefits team directly so we can help you with this situation. Thank you.