North reviews

3.9

78% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

86% approve of CEO

77% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
1.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

There really are no Pros

Cons

Employees are not respected by senior leadership

5.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work/life balance, and a sense of work pride. Benefits are great! Unlimited PTO is a plus. Everybody is nice and they are eager to help you. Team building is also a plus as there are events the companies will have. The company owns many companies so there is a lot of room for growth. The company has a strong standing within the payments and processing industry and will only continue to rise.

Cons

There are no cons thus far.

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North Response
4y
What a GREAT review to start off my week, so thank you for taking the time to share it. I always love when our current team members take time to add positive feedback because that is so easy to forget to do. We are very excited about the Flex PTO program and so far it has been seen as a strong positive by almost everyone I speak to. I love it because it encourages our current team members to take well earned and needed PTO to decompress and be kind to themselves physically and mentally. It has also be a solid recruiting tool which allows us a chance to attract and retain the best talent possible. As for staying engaged with our valued team members...we only have MORE plans for open communication, involvement and activity in 2022. We need to thoughtfully build an even stronger, more positive culture given we remain a "by choice" remote organization and the key is staying close with our team members whether they are working in or offices or remotely. I appreciate the thumbs up and advice, thank you for taking the time to respond!
3.0
Apr 14, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

-Work from home -Cool Management -PTO/Sick Days/Bday Holiday

Cons

-Low pay -Bad communication between departments

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North Response
4y
I am always happy when I see our current team members provide feedback as it shows you care about improving the company going forward. I was excited to see your pro's - working from home, COOL management (that was my favorite one!) and PTO. I am sure our new Flex PTO program falls into the Pro column for you as well...its all part of ensuring people can show up to the job and do their best work because they have the flexiblity they need to balance work and life commitments. I wish you could have offered up better than a 3-star ranking and encourage you to reach out to me directly with your feedback for continuous improvement at NAB. We are not perfect, but we are way better than we were even 2 years ago! I am sorry you feel that we have "low" pay at NAB. I will tell you that we have been working in partnership with Lockton's Compensation Consulting group for the past 2 years and based upon everything we are getting from them, we are paying at or above market rate for all positions within NAB. Perhaps you are reacting to the media claims that everyone who leaves a company today gets a 10% increase...but we have given MORE than a 10% increase to our salary ranges and plan to do another increase this summer. We are watching this closely and take this situation very seriously. As for "bad communication" between departments, this is admittedly something we are working on. We get a little better every day, but need to get a LOT better more quickly. We have several strategic communications and collaboration plans in place for NAB, but they are just in the launch phase right now. If you have any suggestions I encourage you to reach out to me or your HR BP directly with ideas, we welcome the feedback. Thank you again for taking time to share your thoughts!
Viewing 295 - 297 of 389 Reviews

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