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      North

      Engaged Employer

      North reviews

      3.9

      78% would recommend to a friend

      (389 total reviews)
      avatar

      Marc Gardner

      86% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      389 reviews
      5.0
      Mar 2, 2022

      TONS of Growth Despite Pandemic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Innovative technology solutions for our customers; they keep getting better and better! - Significant forward movement with wellness and benefits offerings - Learning culture growth; more courses and webinars available - and more people taking advantage!

      Cons

      - Not enough focus on remote team building - Not enough opportunities to connect and/or collaborate with other teams/companies within the organization

      avatar
      North Response
      4y
      Thank you for this thoughtful review. While we always love getting five-stars, what is more important is getting objective feedback that we can respond to or act upon, so thank you for that! We appreciate your recognition of our innovative technology solutions. We were thrilled to discover recently that NAB was recognized as one of the best credit card payment apps for 2022 (Fit Small Business), one of the best credit card processors of 2021, (Tech Radar) and we won 2nd place Restaurant Smart Terminal Provider of the Year (The Strawhecker Group). We have raised the bar for 2022 and are looking forward to providing even more innovative solutions for our valued merchants. As far as your con’s, you raised very valid points. We have struggled to find new and different ways to connect people who are currently remote and in most situations will continue to work remotely. While we are are constantly brainstorming options, I am excited to share that we have completely revamped our onboarding process to include manager and team touch points in week one AND we are about to launch a new manager training program which will focus on ways leaders can better lead, manage and hold team members accountable remotely while also building a strong, positive culture for their team. We are not done, so if you have any suggestions, I encourage you to reach out to me or your HR Business Partner and share any ideas you may have. Again, thank you for the feedback, we appreciate you!
      5.0
      Feb 18, 2022

      BEST COMPANY TO WORK FOR!!!

      Staff accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership always available to answer questions. Plenty of resources to find information. Amazing employee perks. Healthcare Discounts galore. Perks at Work discount program. Overall the best company I have ever worked for.

      Cons

      Zero cons, I don't have a single complaint.

      avatar
      North Response
      4y
      On behalf of the Executive Leadership team I just wanted to thank you so much for this glowing review. I love the energy and enthusiasm you have for your role and the perks & benefits NAB offers. Since you have been with us for less than a year, you know that all team members today have more options than ever before in the labor market, and we don't take that for granted. We are always looking for ways to improve upon the "care" we give team members. Thank you for taking time to share your positive thoughts, we are grateful you did and even more grateful that you decided to make NAB a place to build upon your career!
      4.0
      Dec 29, 2021

      Nice place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      NAB continuously strives to provide a safe and inclusive workplace.

      Cons

      With successful operations moving to remote work during covid, it’s hard to believe they are pushing to return full time to office

      avatar
      North Response
      4y
      As I have mentioned before, I always love it when a current team member takes time to share positive feedback on NAB. Thank you for that, and thank you for the four-star rating. I am very happy that you have had a positive experience with our desire to provide a safe workplace - most likely through our "safety & healthy first" approach to COVID. I am especially pleased that you also feel the effects of our BELONGING@NAB initiative to drive a strong, positive, inclusive culture at NAB. As far as your con's are concerned, I want to quicly dispell your misundersanding here. We are NOT pushing to return to full time in the office work. We have moved from fully remote to what we are calling the "allow" phase of returning to work. This means that anyone who WISHES to work in the office and both they and their leader believe they will be most productive in the office will be ALLOWED to return to the office assuming they are vaccinated and willing to follow our safety protocols. We are NOT requesting or requiring any non essential team member to return to the office and have no plans to do so. If your understanding of our Return To Work strategy is different than what I have described please reach out to your HR BP or to me directly and we will help with your working knowledge of what is actually happening at NAB. Thanks again for your feedback, my door is open!
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