Broken Promises & Unpaid Work – A Cautionary Experience
Pros
• Flexible remote setup • Opportunities to take initiative, though unfortunately, often without recognition
Cons
• In April 2023, the team was tasked with a time-sensitive ABM lead generation project, with a clear verbal agreement to pay at a premium rate if completed on time. The work was delivered, the deadline met, and months later, the company announced multiple new clients acquired through those very leads. Yet, no one was compensated as promised. • Employees were later asked to redo some of the leads, with another verbal promise of payment, but still, no compensation followed. This has left many team members feeling exploited and misled. • No formal contracts were provided to remote workers, and most agreements were made informally via Slack or email. This lack of documentation creates a serious vulnerability for international team members. • Communication with upper management is poor, and concerns raised by the team are often ignored, minimized, or dismissed entirely. • A culture of negative reinforcement created a demoralizing atmosphere for many employees, especially in the offshore teams.
