Northwell Health reviews

3.7

70% would recommend to a friend

(4,814 total reviews)
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Dr. John D’Angelo

58% approve of CEO

62% positive business outlook

Northwell Health has an employee rating of 3.7 out of 5 stars, based on 4,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwell Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to joining this department anymore. Pay may be decent but it doesn't outweigh the stress and anxiety.

Cons

The Chief Digital Officer from Mt. Sinai is toxic. They have destroyed what was once an incredible place to work. The culture was amazing and staff would have done anything that was asked. Since joining Northwell, that culture is gone. Poor decisions are being made out of fear of retribution impacting the quality of work. Executive's, especially HR don't seem to care. Unless you are on the Epic team, they could care less about you. The Epic team only outsiders so there is no opportunity to move up. This is now the worst place to work and the new CEO doesn't care. Also, they brought Deloitte in to replace the existing staff so most positions are being let go and replaced with consultants.

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Northwell Health Response
3mo
Thank you for your feedback. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We encourage you to address your specific concerns with your direct manager and/or HR representative.
1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The downsides of working here far outweigh any potential benefits. There are virtually no true "perks" to working in healthcare, aside from the insurance—which isn’t even that great. Employees are essentially required to see doctors within the organization unless they’re willing to pay costly out-of-network fees. This practice feels like a conflict of interest and should be illegal, as it means employees’ personal health information is stored in the organization’s EMR, potentially accessible by other staff members.

Cons

Leadership operates with an overwhelming level of micromanagement, treating experienced professionals as if they are entry-level employees incapable of making basic decisions. Even something as simple as how we dress is dictated to us, as if years in the workforce haven’t already taught us how to present ourselves professionally. This lack of trust and autonomy has created an environment where employees feel undervalued and disrespected. Management’s approach to leadership is riddled with contradictions and inefficiencies. They insist they want feedback, yet when concerns are raised, they are met with vague reassurances and zero follow-through. Instead of taking real steps to improve workplace conditions, they offer superficial gestures—snacks and company swag—instead of the fair wages, promotions, and recognition that hardworking employees actually deserve and actually care about. The nonstop back-and-forth on remote work has been chaotic. What started as a fully remote role was suddenly shifted to hybrid, then back to remote, only for management to unexpectedly require an in-office return with no consideration for employees' personal obligations. Parents who depend on consistency to plan for childcare and family responsibilities have been left struggling to adapt. This constant instability is not only frustrating but also a blatant disregard for work-life balance. For a healthcare organization to show such little concern for its employees' well-being is both ironic and hypocritical.

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Northwell Health Response
1y
Thank you for your feedback. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. This includes leveraging the latest technology and equipment, and planning for our future workforce so we can meet the healthcare needs of our communities today and in the future. Your comments are important to us, which is why we will share them internally. We encourage you to address your specific concerns with your direct manager and/or HR representative.
1.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The people- we have a great team of coworkers who work hard to support the clinical staff and synchronize with data to provide excellent patient care.

Cons

1) Leadership would rather pay top dollar to high-paid, inexperienced consultants with no understanding of our role to click through PowerPoints and check the box for increasing efficiencies. They have no idea what they’re talking about and their suggestions make things worse. 2) the “new” EPIC leadership is unsupportive and pushes unrealistic expectations which has created a truly toxic workplace environment. 3) “Do as I say, not as I do” seems to be the motto of leadership. When an issue comes up, managers will throw out team members under the bus and not accept responsibility for the role they played in the problem, such as a too-short project timeline or not fully understanding steps/processes needed to undertake to effectively our goal. I feel like we are constantly set up to fail and leadership stays silent.

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Northwell Health Response
1y
Thank you for taking the time to provide feedback. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. This includes leveraging the latest technology and equipment, and planning for our future workforce so we can meet the healthcare needs of our communities today and in the future. Your comments are very important to us, which is why we will share them internally. We encourage you to address your specific concerns with your direct manager and/or HR representative.
Viewing 7 - 9 of 4,814 Reviews

Glassdoor has 5,227 Northwell Health reviews submitted anonymously by Northwell Health employees. Read employee reviews and ratings on Glassdoor to decide if Northwell Health is right for you.