Great Products, Solid Comp Plan, Leadership a Major Liability
Pros
Excellent products you can genuinely stand behind. Strong earning potential with a solid comp plan if you’re willing to put in the work. Opportunities to connect with talented and passionate colleagues.
Cons
The professional division was a revolving door with constant turnover and little stability. Leadership was often unavailable, and ongoing issues went unresolved, making it hard to deliver the best customer experience. In the salon division, leadership was toxic, inconsistent, and dishonest — qualified on paper but lacking integrity, genuine leadership skills, and the ability to build trust. Company-wide, repeated restructuring created chaos, HR seemed more focused on weekly “fluff” meetings than solving real problems, and the overall culture often felt more like a sorority or middle school than a professional workplace.
