Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
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Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
1.0
Feb 28, 2024

Run Away

Recommend
CEO approval
Business Outlook

Pros

Nothing comes to mind that I would say outweighs the negatives.

Cons

Having worked at Nutrafol, I feel it's essential to provide insights into the company culture for potential employees. While the company's mission to promote wellness through innovative products is commendable, there are significant challenges that need addressing. One glaring issue is the dysfunction within the organization. There's a noticeable lack of direction and cohesion, leading to high turnover rates and employee dissatisfaction. The executive management team appears disjointed, resulting in conflicting priorities and a sense of disarray. The culture within Nutrafol fosters an environment of backstabbing and gossip, which undermines trust and collaboration among colleagues. Offsite meetings often devolve into excessive drinking sessions at the evening portion of the meeting, lacking meaningful outcomes for the company. A concerning observation is the casual sharing of employee information by the HR department. There are reports of HR freely gossiping about employees and sharing personal information, including vaccine status. This breaches confidentiality and raises serious concerns about privacy and professionalism within the organization. They collaborate with IT to snoop on employees behind the scenes with zero cause but just to be snooping. TURN OVER IS HIGH. Read the reviews carefully. There is a pattern to good reviews which are requested by HR to artificially change the narrative. In conclusion, while Nutrafol has potential, significant changes are necessary to address dysfunction, improve morale, and foster a culture of professionalism and accountability. It’s a shame that Unilever has not caught on yet.

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Nutrafol Response
1y
Thank you for taking the time to share your feedback. It saddens us to hear that your experience at Nutrafol did not meet your expectations and that you felt unsupported in your role. We take concerns about the work environment and communication very seriously. It’s important to us that every employee feels valued and receives the necessary training and support to succeed. We regret that this was not your experience and apologize for any stress this has caused you. Favoritism and poor communication are not in line with our company values, and we pride ourselves to foster a more inclusive and supportive environment. We will be reviewing your feedback with our management team to address these issues and ensure that all employees feel heard and supported. We thank you for your time at Nutrafol and wish you the best in your future endeavors.
4.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Open environment, upward mobility, open to ideas, cross department learning and training.

Cons

Needs more diversity, needs to improve on company culture.

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Nutrafol Response
2y
Thank you for leaving feedback. We're glad to hear that you found our teams and culture to be collaborative and supportive, while offering opportunities for learning and development. As we're a high growth company, we're working to improve diversity and encourage you to be part of our Cultural Ambassadors group to help enhance cultural initiatives and events. We continuously strive to improve the employee experience, and we always welcome feedback. Please feel free to reach out to anyone on the People Ops team if you would like to address any further concerns.
5.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

It has been an incredible opportunity to work at Nutrafol, and I can't express how positive my experience has been. From day one, it was evident that Nutrafol is a company that values collaboration and fosters a truly supportive work environment. One of the standout features of working at Nutrafol is the emphasis on cross-functional collaboration. Every department works seamlessly together, and there is a palpable sense of unity in achieving the company's goals. The open lines of communication make it easy to share ideas and resources across teams, allowing us to come up with innovative solutions to challenges. This collaborative spirit not only makes the workplace more enjoyable but also enhances the quality of the products and services we deliver to our customers. The management team at Nutrafol is a true gem. I have been fortunate to have supportive managers who are deeply invested in my personal and professional growth. They not only listen to any challenges or concerns I might have but also actively work to address them. The culture of receptiveness to employee feedback is refreshing and demonstrates the company's commitment to its team's well-being. This level of support has helped me to develop and thrive in my role. The team at Nutrafol is nothing short of exceptional. Every member is talented, professional, and committed to the company's mission. It's inspiring to work alongside such a dedicated group of individuals who are passionate about making every experience better for both their fellow team members and our customers. This collective commitment to excellence creates an environment where personal and professional growth is encouraged and celebrated. In conclusion, Nutrafol provides an exceptional work environment that thrives on cross-functional collaboration, has supportive and dedicated managers, and boasts a remarkable team of professionals. If you're looking for a workplace that values teamwork, growth, and customer satisfaction, Nutrafol is the place to be. My time at Nutrafol has been an enriching experience, and I am grateful to be a part of such an outstanding organization.

Cons

I haven't experienced any cons during my time here. The workload can be heavy at times, but my team has always been supportive with jumping in to help or flexible with timelines when we're especially inundated.

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Nutrafol Response
2y
Thank you so much for leaving feedback and sharing your experiences at Nutrafol. We're glad to hear that you find your team, and our culture to be supportive. We welcome you to share any feedback on ways we can improve the employee experience. Please reach out to anyone on the People Ops team if you would like to connect further. We wish you continued success in your role!
Viewing 37 - 39 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.