Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
avatar

Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
1.0
Sep 11, 2023

Run while you can!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free product monthly

Cons

Where your soul, happiness and career go to die! An environment of constant chaos. You will hear a lot about constantly changing processes and what you did wrong, but not a lot of what you did well. Be prepared for micromanaging and zero communication between departments which makes the day to day even more dreadful. Joined Nutrafol excited and ready for a new opportunity. Leaving depressed and behind in my career.

avatar
Nutrafol Response
2y
Thank you for taking time to leave feedback, and we're sorry to hear about your experience while working at Nutrafol. As a high growth company there are many challenges along the way, which can be stressful at times. We sometimes have to pivot to meet business needs, but we do our best to communicate changes along the way during cross-functional team meetings and during company wide meetings. Additionally, we provide team members the freedom to execute their work, and encourage 1:1's with managers to help shape your employee experience, and foster growth. Your feedback is taken seriously. Please reach out to anyone on the People Ops team if you would like to address any further concerns. Thank you.
1.0
Aug 7, 2023

terrible experience

Recommend
CEO approval
Business Outlook

Pros

Free product, lunch credits, stipends, quarterly bonuses.

Cons

Imagine a group of 13 year mean girls running a company. That is what the "leadership" team looks like at Nutrafol. They tell you are great at your job to your face, they sing your praises to you. Then talk badly about you behind your back. And when you disagree with how they want to handle something, they decide to just get rid of you. They have the emotional intelligence of a gnat. Stay far away.

avatar
Nutrafol Response
2y
Thank you for taking time to leave feedback, and we’re sorry to hear that you did not have a positive experience at Nutrafol. Nutrafol has a zero tolerance policy for bullying, and we encourage everyone to treat each other with respect. Your feedback is taken seriously. Please reach out to anyone on the People Ops team if you would like to address any further concerns. Thank you.
5.0
Jun 8, 2023

An organization that practices what it preaches

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a group of people who are united by a singular goal, helping people grow. I'm proud of the work we do to help customers every day with their hair growth, but also to support each other's growth as colleagues. You'll find passionate and intelligent teammates here: empathetic to our customers and brilliant in their crafts.

Cons

We like to do things right. And that means often timelines move, sometimes significantly. You'll need to be OK with shuffling and shuffling. We're also an ambitious team that likes to get everything done asap. Managing expectations with the ever-growing list of priorities is a skill you'll refine quite a bit here.

avatar
Nutrafol Response
3y
Thank you so much for leaving feedback and sharing your experiences at Nutrafol. We're glad to hear that you find our culture to be supportive, and one that promotes growth. Like every high growth company, we recognize there are times where we have to pivot quickly. One way were helping combat the stress of that is through "no meeting Wednesdays." This gives everyone more down time to focus on work, and ensures we can meet deliverables. As we continuously strive to improve the employee experience, we always welcome feedback. Please feel free to reach out to anyone on the People Ops team if you would like to address any further concerns. We wish you continued success in your role at Nutrafol.
Viewing 43 - 45 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.