Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
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Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
5.0
May 23, 2023

Grow grow grow

Recommend
CEO approval
Business Outlook

Pros

Nutrafol has seen many changes and I can easily say this is not the same organization I experienced joining the company, both the culture and quality of experience here has only continued to rise as everyone absorbs and applies our core values. As a team leader I have been lucky to grow, support and develop my team to create a welcoming, supportive team environment to grow and cultivate a dedicated, diligent, and high performing team with support from leadership to keep making my team a great place to work. Amazing benefits and some really awesome people. So many thought-leaders in this company make it a great place to learn and grow once you get used to the pace of everything.

Cons

Resource approvals have been difficult, and have led to numerous negative impacts on my team and customers. Though I will acknowledge there has been significant improvement in the recent months. Sometimes workloads can spiral out of control, and plates can get very full, with the speed in which initiatives or incidentals arise, when that’s happens communicate and work with your leadership to prioritize. Not all teams have the same level of expectations and boundaries of what can be done, and sometimes communications across teams can be difficult for cross functional updates.

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Nutrafol Response
3y
Thank you so much for leaving feedback and sharing your experiences at Nutrafol. We're glad to hear that you find our culture to be supportive. Like every high growth company, we are constantly striving to improve the employee experience by designing new programs that enhance our culture. As we continuously strive to improve the employee experience, we always welcome feedback. Please feel free to reach out to anyone on the People Ops team if you would like to address any further concerns. We wish you continued success in your role at Nutrafol.
5.0
May 23, 2023

Leadership truly cares

Recommend
CEO approval
Business Outlook

Pros

The leadership truly cares. They walk the walk around here. Since day 1 you could see that this company is successful due to the talented and caring people who work here. My team is cohesive and lead by top notch people.

Cons

Would like to see more engaging activities then just all company meetings.

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Nutrafol Response
3y
Thank you so much for leaving feedback and sharing your experiences at Nutrafol. We're glad to hear that you find your team, and our culture to be supportive. We welcome you to share any feedback on ways we can improve the employee experience through company events. Please reach out to anyone on the People Ops team. We wish you continued success in your role!
1.0
May 20, 2023

If I could give zero stars I would

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for a CEO who has no idea what’s going on with the company he founded solely based on his own insecurities.

Cons

I always take Glassdoor reviews with a grain of salt when searching for a new career move, but let me tell you, every negative review is 100% accurate. I thought my experience was specific to the direct report in my department. A common thread is that leadership is disorganized and treat their team as if they’re stupid. Senior management appears to thrive on bullying, gaslighting, manipulating, and turning team members against each other. Extremely toxic work environment and HR will take the toxic “leaders” side. Please take all reviews into account when considering working for this brand.

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Nutrafol Response
3y
Thank you for taking time to leave feedback, and we’re sorry to hear that you did not have a positive experience at Nutrafol. Like every high growth company, we are constantly striving to improve the employee experience by designing new programs that enhance our culture. Additionally, Nutrafol has a zero tolerance policy for bullying, and we encourage everyone to treat each other with respect. Your feedback is taken seriously. Please reach out to anyone on the People Ops team if you would like to address any further concerns. Thank you.
Viewing 46 - 48 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.