Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
avatar

Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
5.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO -Generous salaries + benefits for full time employment. -Fairly flexible work schedule opportunities -Encourages breaks throughout the day -Remote work is thriving. Benefits offered to help remote workers succeed and feel empowered -A culture which values consistent feedback, cross-department communication, and a very human approach to executing feedback. Workers are given an opportunity to shine, particularly in the customer experience department, to become very sophisticated service providers. Growth in this role applies to many professional areas

Cons

-Work/life balance may be challenging to achieve when first starting, but it is both achievable and encouraged. There is a learning curve in this role, so strong work ethic and high level of customer service necessary to succeed -At times, changes can be slow, but this is due to many projects going on at once, so some minor asks can take time to be executed. Communication is necessary especially in a remote work life -Customer Service may begin as contract to full time

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Nutrafol Response
4y
Thank you so much for your feedback and sharing your experiences at Nutrafol. We understand some of the challenges as we grow. Please feel free to reach out to anyone on the People Ops team if you would like to address anything to help us evolve as a company.
5.0
May 24, 2022

Great Company/Fantastic Culture!

Recommend
CEO approval
Business Outlook

Pros

You have a voice and input into decisions being made. Your feedback is valued and utilized! There is really a team mentality and support of others work and contributions here. There is a very high level of quality to the work that is done and people take true pride in their roles! There are high rewards for doing well and achieving goals.

Cons

We operate at a quick pace and once in a while you are building things on the fly. If you thrive in a start up environment where you create your own path this is a great place to be!

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Nutrafol Response
4y
Thank you so much for your feedback and sharing your experiences at Nutrafol. Please feel free to reach out to anyone on the People Ops team if you would like to address anything to help us evolve as a company.
1.0
May 18, 2022

Company is poorly run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The products are effective and safe.

Cons

The upper management is incompetent and they don't follow through on what they say they will do for the employee.

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Nutrafol Response
4y
Hello, thank you for taking time to leave feedback and we’re sorry to hear that you did not have a positive experience at Nutrafol. We always welcome feedback as we continuously strive to improve the employee experience. Please feel free to reach out to anyone on the People Ops team if you would like to address any further concerns. We wish you the best in your future endeavors.
Viewing 64 - 66 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.