Nutrafol reviews

3.0

43% would recommend to a friend

(97 total reviews)
avatar

Cindy Gustafson

59% approve of CEO

39% positive business outlook

Nutrafol has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
1.0
May 20, 2023

If I could give zero stars I would

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for a CEO who has no idea what’s going on with the company he founded solely based on his own insecurities.

Cons

I always take Glassdoor reviews with a grain of salt when searching for a new career move, but let me tell you, every negative review is 100% accurate. I thought my experience was specific to the direct report in my department. A common thread is that leadership is disorganized and treat their team as if they’re stupid. Senior management appears to thrive on bullying, gaslighting, manipulating, and turning team members against each other. Extremely toxic work environment and HR will take the toxic “leaders” side. Please take all reviews into account when considering working for this brand.

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Nutrafol Response
3y
Thank you for taking time to leave feedback, and we’re sorry to hear that you did not have a positive experience at Nutrafol. Like every high growth company, we are constantly striving to improve the employee experience by designing new programs that enhance our culture. Additionally, Nutrafol has a zero tolerance policy for bullying, and we encourage everyone to treat each other with respect. Your feedback is taken seriously. Please reach out to anyone on the People Ops team if you would like to address any further concerns. Thank you.
1.0
Apr 26, 2024

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Good benefits and free lunch

Cons

This business is not set up to support growth. There are too many complexities, no processes or standard operating procedures, and no internal alignment or strategy. I could see this company start to fail in the next few months/year. The workplace is incredibly toxic and poorly managed. Senior leaders are not leaders, just decision makers who were in the right place at the right time. The CEO is not a real CEO, just a figurehead that cannot properly speak to the business. There is constant gossip and cattiness between divisions, especially senior leaders. My senior leader was unprofessional and would talk poorly about their own counterparts, executives, past employees, their own direct reports, and specifically named employees who were let go. I witnessed many times where leadership would use fear and intimidation towards their employees. This is the typical churn and burn company, they do not care about your workload or long hours. There was little to no onboarding, no company culture, no structure, and no work-life balance.

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Nutrafol Response
2y
Thank you for your feedback and bringing this to our attention. We are sorry to hear about your experience. As we’re a high growth company, we experience many challenges along the way. With that said, we continuously strive to improve the employee experience and value your feedback. As a company, we do not support that type of behavior as it goes against our core values. We encourage everyone to do regular 1:1's with their managers to ensure a sustainable work load and to manage stress. Please feel free to reach out to anyone on the People Ops team if you would like to further address your concerns. We wish you continued success in your role at Nutrafol.
1.0
May 16, 2023

Listen to the negative reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free monthly subscription to their products, if you like them.

Cons

The company culture sucks unless you enjoy bully behavior and cliques. The company is disorganized. Lack of diversity. Leadership thoroughly enjoys treating you like you are stupid and micromanaging you. Most of the positive reviews are from employees that are directly responsible for this toxic work environment. Of course they love it here. I promise you the People Ops team doesn't actually care, they respond to these reviews because it's their job, but they don't actually take any feedback. Do yourself a favor and LISTEN to the negative reviews. Save yourself before it's too late!!!

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Nutrafol Response
3y
Thank you for taking time to leave feedback, and we’re sorry to hear that you're not having a positive experience at Nutrafol. Like every high growth company, we are constantly striving to improve the employee experience through new on-boarding programs, employee resource groups, wellness resources, and company events that enhance our culture. Additionally, Nutrafol has a zero tolerance policy for bullying, and we encourage everyone to treat each other with respect. Your feedback is taken seriously. Please reach out to anyone on the People Ops team if you would like to address any further concerns. Thank you.
Viewing 13 - 15 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.