Pros
-Nice refurbished office, large break room -Pay and medical benefits are decent
Cons
-First and most importantly, this job is not a real legal assistant job. It is a glorified call center at best. -You will be trained for less than a week by people who barely have any experience. Here a person with more than 3 months of experience is considered one of their “long term” employees. That should be a major red flag. People quit left and right with little to no warning and no one is surprised. -They tell you it is okay to be unfamiliar with medical terminology/conditions. It is if you want to fumble around on the phone and have clients get mad at you because you don’t know the right questions to ask about various medications and side effects of their illnesses. -You will get thrown into the job with no training on how to handle people cussing you out and yelling at you. You will be expected to get right back into another call almost immediately after those calls hang up on you. -You will get nudged to get back onto the phone and make more calls if they notice you taking a breather, even if you have made over 200 calls that day. -Bonuses are nonexistent -Other legal assistants are nice because they understand what you are dealing with in your daily work routine, but beware the faux friendly persona of the higher-ups, including the floor supervisors for the legal assistants
