OCLC reviews

2.8

35% would recommend to a friend

(283 total reviews)
avatar

David Prichard

28% approve of CEO

26% positive business outlook

OCLC has an employee rating of 2.8 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OCLC employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
2.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

My direct coworkers were some of the nicest and most talented people that I have ever worked with. I never had issues with getting equipment that was needed to do my job, even though some people took convincing to modernize certain things.

Cons

To put is as plain, professional, and to the point as possible: OCLC has a leadership crisis. That may sound like hyperbole however, if you take a second to read the other reviews (real reviews and not ones posted by HR) it paints a picture that makes one thing clear, something isn't right with how the company is being ran and there are active efforts to wash that from the public. There is a lot of talk about trying to motivate employees into working hard and changing the dynamic to make things better, however when I tried to implement change VIA the proper channels, I was met with nothing but resistance from my direct manager/managers. As a handful of my former colleges would agree, my manger seemed happy to reap the fruits of my knowledge and skill but when I pushed for some kind of recognition I was met with blatant disregard. I was constantly told that "OCLC is a flat organization" and they are "trying to address it" which was something I heard 6 years ago up until the day I left. There also seems to be a wild disregard to employee feedback. I would caution anyone future or current in being honest in their feedback as the CEO is known to blast it in front of the company town hall and mock it. (yes you read that correctly)... These are issues that people have, I wouldn’t be surprised if this review gets cherry picked and used in a town hall for some reason to further gaslight employees that they should be grateful to work for OCLC when in fact it should be the other way around. The CEO is really pressed on building up his personal brand, which is fine, however my issue is the use of OCLC resources in doing so. The team I worked with was already short staffed and to take any time out of any given month to work on CEO content was very difficult when we should have been developing content that furthers the OCLC public message. There’s a lot of people currently working at OCLC that see all of this. Those are the people that have stuck around for the love of libraries and that was why I stuck around for as long as I did, I was hired to help further that message and I hope that comes back into focus for all my former coworkers sake.

2.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice committed long time employees trying to do the best for libraries

Cons

Poor leadership are all about taking their very large incentive pay and talking down to the rank and file. The CEO sits in his fireplace office and tells everyone they should like the open office space he designed. Openly mocks employees who don't blindly follow him and works on his next book or podcast to build his personal brand. Rest of executive mgt team uses their corporate cards as their own piggy bank, charging personal expenses. They don't have expertise to lead but they got there by being friends of Skip and being yes men/women. CFO doesn't live in Columbus but wants everyone else to. Most of the financials aren't shared and it is borderline unethical. They keep the 990 under lock and key but check out glassdoor as they eventually will have it if you want to see the compensations of some of these people.

2.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some very talented engineers in the company who understand modern technology. They are passionate about coding and make the work worthwhile. The company does actual good for society in terms of education, knowledge and information.

Cons

Work from home policy is applied unfairly, even among individual teams. Managers let their pets work at home full-time while others have to work a rigid schedule. The open-office plan on the 4th floor is noisy and distracting, making the unfairness even worse. All this does is breed resentment among teams. There isn't much financial incentive to work hard. Raises are miniscule. The diffference in raises between a hard-working employee and a marginal employee is literally ~$200 a year. Promotions are nearly non-existent and based on tenure rather than accomplishments or skills. The CEO cares more about looking good than doing good. I wish the CEO and executives would stop pretending they care about diversity. Faking it is worse than doing nothing and gives false hope to marginalized groups. Let's face it. Middle management is awful. The company is too lazy and cheap to properly interview candidates so they promote whoever happens to be physically available.

Viewing 10 - 12 of 283 Reviews

Glassdoor has 333 OCLC reviews submitted anonymously by OCLC employees. Read employee reviews and ratings on Glassdoor to decide if OCLC is right for you.