OPEN Health reviews

Thank you for your comments, we work hard to ensure we are competitive and can provide a great learning environment for all of our talent. Giving flexibility is key for us as it allows our people to pivot around delivering exceptional services to our clients but also to meet their needs of their private lives. We are sorry to hear you feel you have to work long hours, we seek to give people flexibility as you highlighted, we offer work from home and freedom to balance priorities, this might mean you may work different hours or times when the client may demand more but we flex to give balance. Many people enjoy this flexibility offered. We would encourage anyone who is unable to take leave to have a discussion with their leader so that the right balance can be found. We provide support that our people need when they are sick and have implemented Mental Health Allies and Employee Assistance Programme to ensure support is in place. We have invested significantly in the learning and development of our people but we will continue to focus further on this in the coming months and years ahead.

Thank you for taking the time to share this feedback with us. We appreciate you bringing to our attention the need to elevate the communication around the initiatives we have in progress to improve line management training along with the health and wellbeing of our staff. If you would like to discuss this further and share your ideas in confidence, please contact me directly. Allyson Johnson | Chair of Health & Safety and Chief Information & Governance Officer