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      OPEN Health

      Engaged Employer

      OPEN Health reviews

      3.1

      30% would recommend to a friend

      (278 total reviews)
      avatar

      Matt D’Auria

      78% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      OPEN Health has an employee rating of 3.1 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPEN Health employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      278 reviews
      1.0
      Apr 8, 2022

      Communication company that struggles to communicate

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, stationary, and laptop to work.

      Cons

      Working at OH is a riddle, as a communication organisation it's poor at internal communication. When you raise challenge of finding information the manager criticise you for struggling. The Digital department is a complete mess, poor leadership and services and people seem unhappy constantly leaving. The acquisition of different creative and technology companies gets confusing, ending up with duplication of services internally. A fear based culture is developing, and SLT don't care to inspect if the directors are doing good job to support their teams. A lot of politics on leadership team that trickles down. No one dares to be honest and hide their struggles at work. There is a culture of people being bias and promoting people they like the most as oppose to promote those with merit of their work. Leadership team pretends to care, but they don't support their staff, make excuses not to support. Benefits and sickness package is poor. Working at OpenHealth is a complete waste of time and talent is squandered. Most of the time I felt embarrassed about delivery of poor services to clients whilst budgets get burnt. Pressure to use Teams and constant level of meetings became a burden, hardly any works get done.

      avatar
      OPEN Health Response
      4y
      It is always disappointing to hear a previous staff member feels this way about OPEN Health, especially when we strive to be the best we can be as a company and an employer. However, we acknowledge the feedback provided and would like to reiterate that we care deeply about our staff, their well-being, and their career development. We believe our company culture is a positive one and our working environment is conducive to collaboration, creativity, and the consistent delivery of high-quality work to our clients. Digital expertise is at the core of our business, and we actively invest in our digital team so they can bring technology and award-winning innovation to our clients, their customers, and their patients. Our commitment to this investment is reflected in the positive results we receive from our company well-being surveys, in our client feedback, and in the overwhelming number of our staff who say they would not hesitate to recommend working at OPEN Health to a friend.
      1.0
      Aug 27, 2020

      Avoid, employees aren’t treated well

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is made up of different businesses so there’s different projects to choose from

      Cons

      Would avoid at all costs, I’ve never disliked a job so much, poor pay, poor recognition of the staff’s work, senior managers delegate their admin to you, long hours that you’re not appreciated for, there’s a hierarchy within the company, senior management don’t listen to the rest of the staff, it’s a very money minded business that doesn’t care for their employees. They have a low retention rate for a reason.

      1.0
      Jun 15, 2020

      OPEN VIE: by far the worst company I have worked for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One pro: there are friendly people there (for the most part)

      Cons

      In no particular order: 1. Prospects are incredibly limited. Promotion only seems to be available to those who are favourites or sycophants 2. No scheduled pay rises, and what's worse is they make it incredibly difficult to go about scheduling a pay review. Also, wages are below the industry standard and trust me when I say they will not be willing to match it! 3. Two-faced working environment; people are very ready to throw anyone under the bus 4. Most of the Line Managers have no actual managerial experience, this is reflected in their poor decision-making and lack of organisation 5. A suspiciously high staff turnover rate; in 2 years of service I lost count of how many people came and went as it was just extraordinary

      avatar
      OPEN Health Response
      5y
      Many thanks for taking the time to submit your feedback, we do really value it. We carry out quarterly staff feedback reviews enabling us to get a real sense of the current mindset within our business. We encourage all individuals to feedback regularly to their Line Manager and through the quarterly review process, as well as through our Employee Representatives. We feel confident that we have good support systems in place which give employees several different routes for support and guidance, in addition to the above - also Mental Health First Aiders, an Employee Assistance Programme (24/7 helpline) as well as much investment into management training at all levels. With these different channels we hope that individuals feel comfortable in sharing any concerns they might have allowing us the opportunity to resolve matters successfully.
      Viewing 97 - 99 of 278 Reviews
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      ReviewsOPEN Health reviews

      Glassdoor has 290 OPEN Health reviews submitted anonymously by OPEN Health employees. Read employee reviews and ratings on Glassdoor to decide if OPEN Health is right for you.