OPEN Health reviews

3.1

30% would recommend to a friend

(278 total reviews)
avatar

Matt D’Auria

78% approve of CEO

27% positive business outlook

OPEN Health has an employee rating of 3.1 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPEN Health employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

278 reviews
1.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, it was flexible at a point but they started to encourage us being in the office more often which I didn't like.

Cons

not a great environment - I didn't enjoy it

3.0
Jan 4, 2025

Company at a crossroads

Recommend
CEO approval
Business Outlook

Pros

- Work with very talented and hardworking people - Good variety of therapy areas and pharma companies you work with - Depending on account, great opportunities to travel and attend on-site events - Remote work advantageous for many - Incoming CEO has opportunity to improve things - Probably not dissimilar to working at other med comms agencies

Cons

- Diminishing social culture (e.g. no subsidised or regularly planned social events) leading to a transactional work culture - Predominately remote working has led to superficial and inconsistent social culture and slow development and bonding of junior members - High employee turnover during last 2 years have led to efflux of talented people with slow influx of new people to re-energise teams and create upbeat culture - Low salary increases/no bonus have led to low morale and little recognition of longevity/loyalty - Salary mark-up rate insulting - Going above and beyond is not reciprocated in recognition - Slow progression, especially those in mid level - Slow to act on employee progression needs or desires - Limited effort to promote or improve variety of training/extra circular opportunities; also allowing time to pursue these opportunities - Unstable leadership has left company stagnant and directionless, incoming CEO may or may not be able to change much - Parent investment company naturally prioritises profit over employee satisfaction/needs creating disillusionment with company values

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OPEN Health Response
1y
Thank you for sharing your feedback. We’re glad you value the talented team, variety of work, and opportunities for growth. We recognize the challenges you’ve highlighted, including the impact of remote work on culture, employee turnover, and concerns around compensation, recognition, and development. These are areas we’re actively addressing, with a focus on improving team connection, revisiting our reward systems, enhancing training opportunities, and ensuring clear leadership under our new CEO. We value your input and remain committed to creating a more rewarding and supportive environment for all.
5.0
Nov 10, 2023

Still growing strong

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities for personal growth Great people Focus on collaboration

Cons

Fewer than many companies out there!

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OPEN Health Response
2y
Thank you for your comments, great to hear you are having a great experience at OPEN Health!
Viewing 157 - 159 of 278 Reviews

Glassdoor has 290 OPEN Health reviews submitted anonymously by OPEN Health employees. Read employee reviews and ratings on Glassdoor to decide if OPEN Health is right for you.