Question 1

Is OPENLANE a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at OPENLANE have rated their employer with 2.9 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of OPENLANE employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at OPENLANE now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at OPENLANE.

Question 2

Does OPENLANE pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at OPENLANE with 3.5 out of 5 stars based on 19 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at OPENLANE.

Question 3

How happy are Customer Service (CSR) professionals working at OPENLANE?

Accepted Answer

74% of Customer Service (CSR) employees at OPENLANE would recommend their employer to a friend. This rating has increased by 310% in the past 12 months. Customer Service (CSR) professionals have also rated OPENLANE with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.2 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at OPENLANE?

Accepted Answer

Software Engineer (14), Manager (9), Senior Software Engineer (9), Account Manager (8), Sales Representative (8), Product Manager (7), Sales (7), Customer Service Representative (6), Sales Manager (5), Title Clerk (5), Business Analyst (4), Dealer Solutions Executive (4), Inspector (4), Outside Sales Representative (4), Salesforce Administrator (4)

Question 5

What are the pros of working at OPENLANE according to real employee reviews?

Accepted Answer

"Some really great people to work for and with." ((in 38 reviews)); "Benefits are good" ((in 34 reviews)); "Team is great and tight knit" ((in 16 reviews)); "Has good work life balance" ((in 15 reviews)); "Easy work environment." ((in 8 reviews))

Question 6

What are the cons of working at OPENLANE according to real employee reviews?

Accepted Answer

"Bad management" ((in 27 reviews)); "Why is it that "new" senior leadership never walks the floor and just talks to people?" ((in 26 reviews)); "Upper management are all unscrupulous and are very quick to blame others for their downfalls." ((in 12 reviews)); "Low salaries with minimal raises" ((in 11 reviews)); "My manager always threw projects at me even though I was in the middle of multiple other projects." ((in 7 reviews))

OPENLANE

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Great pay. Limited client base

Poor Leadership

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