KAR is trying to re-invent itself and bring all of its brands together under one umbrella, which leads to a lot of problems even when there's a solid plan in place, which there is not. There are tons of disconnects between business units, corporate and the field, senior level and their subordinates, departments, and the list goes on. Management is extremely top-heavy and does not respect the lower ranks as quality employees, only as cogs in the machine. They promise one thing and then go silent and don't deliver until many months later, and then it's not even close to the original plan. Not to mention the fact that senior leadership is still an "old boys club" that doesn't look to change any time soon. Departments are silos where it's tough to find co-workers in another area who can help you because there's no collaboration. There are very few opportunities for advancement and definitely no decent pay increases. Communication is so poor, I don't even have the right word to describe it... After months of rumors and questions, the massive layoff last month was done so secretly and heartlessly that many remaining employees are constantly in fear for their jobs. Last but not least, the benefits are average at best and you only get paid for 6 holidays per year instead of the normal 8 or 10 from most companies. You can meet some wonderful people, but I would not recommend working here.
