Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,602 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Technicien de maintenance (24) , Técnico De Serviços I (24) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Benefits are good but Healthcare is expensive." ((in 106 reviews)); "Brilliant and pay is good" ((in 88 reviews)); "The people here are great and very supportive." ((in 83 reviews)); "a great culture to meet all kinds of different people" ((in 54 reviews)); "A Good work life balance" ((in 50 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 44 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "long hours and pressure for results" ((in 17 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 17 reviews)); "No training." ((in 16 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , San Diego , Denver , Miami , West Palm Beach , Phoenix , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,500 total reviews)

Judy Marks

76% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

3.3

Career opportunities

2.9

Senior management

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 9, 2013

okay place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- excellent benefits (since it's part of UTC) - friendly people - excellent work life balance - good culture

Cons

- little advancement opportunities - major pressure on margin with very little resources to support - company makes money at the expense of its customers

2.0

May 2, 2013

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

The Company has great name recognition, but it is not held in the same regard as it used to be. Great employee scholarship program.

Cons

Account manager position is held responsible for everything that goes wrong and has no way to fix issues. If accounts cancel they take it out of your commission.

3.0

Feb 11, 2013

Better than being unemployed but its not the same company it used to be.

Senior account representative

Recommend

CEO approval

Business Outlook

Pros

They have a solid training program and don't throw sales reps out into the field before they are ready. They have great tools to help you organize your sales calls and great back office support to help you get your proposals out on the street.

Cons

Hit your numbers and/or get in good with the branch manager or you're out on the streets. Salary for sales reps is among the lowest in the industry and the commission structure puts you at war with your superintendant on major projects. The superintendant is usually around a lot longer than you are, so good luck winning those fights.

Viewing 211 - 213 of 1,500 Reviews

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Jobs at OTIS

Material Handler ( 3rd Shift)

OTIS

OTIS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

okay place to work

Account Manager

Better than being unemployed but its not the same company it used to be.

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