Pros
You might have some fun co-workers if you fit in with the clique and some patients actually do benefit from the clinical services.
Cons
Where do I start... Ageism and race-based hiring run rampant in this company. If you're ever given a tour of just about any clinic, it's incredibly easy to spot the token "insert race here", "we-hired-this-person-because-we-needed-to-appear-more-diverse" individual sticking out like a sore thumb. People of color or over the age 40 are virtually absent from senior management. Promotions are based on who you're friends with, titles are made up to either make people feel more important or justify making people do more work for less money, and favoritism is so blatant that it's painful. Every department has cliques and, well, sorry if you're the poor Oakie who gets left out and ostracized because you just don't seem to "fit". Everything is about numbers, how many new patients are acquired and put on a managed care plan whether they need it or not and nobody (besides maybe a few people on the clinical staff) really seem to care about the quality of care patients are receiving. The "Outreach Associates" are forced to overload the already packed schedules of the clinical staff (which are filled with current patients) by bringing in an always increasing number of new patients every month despite the clinical capacity to handle them. Where and how do they get these patients you might ask? Oh, only through some of the most unethical means possible- excessive phone harassment, unlawful collection of senior information, promises of "lower healthcare costs" and just about anything else they can say or do to get somebody through the door. I could go on but others have already stated the majority of my other gripes.