Ocado Group reviews

3.6

66% would recommend to a friend

(2,018 total reviews)
avatar

Tim Steiner

53% approve of CEO

31% positive business outlook

Ocado Group has an employee rating of 3.6 out of 5 stars, based on 2,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Get paid on time, free uniform, you will get fit and loose weight. Staff discount but groceries still cheaper elsewhere.

Cons

Training does not cover what is expected. Route timings extremely tight, you are allocated a 20 break but you use that time to catch up. If you follow the instructions ( the Ocado way) on delivery you will never finish on time, or hit your timings. Scratch a van, one verbal warning then a disciplinary meeting if more damage. Say goodbye to any social life. Rest days,you will need to sleep. The customer is always right, you are always wrong. I have been accused of stealing, that l find offensive. Routes planned via sat nav, but you really need you own sat nav as well because you will end up trying to take a Merc van where it should not go if you follow the Panasonic. Reversing to van at night is not easy. It will take over your life, you will not know what day it is. Someone else said on here, some Managers are always looking to criticise, not help. Your body will suffer.

1.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Nothing really positive. Everyone are nice to you only during the probation. All is then perfect and looks promising. Probation time gone- slap in the face, wake up and do as you told.

Cons

Left ocado over a year ago, had family account set up, no problems with discount and free deliveries. And then one day all cancelled without a reason or explanation. Helpline lady totally useless and unhelpful.

4.0
Nov 9, 2016
Recommend
CEO approval
Business Outlook

Pros

A company which is much more dynamic than some huge multinational corporations opening offices in Kraków. Ambitionus and wanting to evolve. Although they have their issues I firmly believe they will succeed. Modern technology.

Cons

Quite may things are not well organized. Growing pains. Teams rediscovering the wheel - duplicating other teams efforts. Modern technology sometimes when it's not really needed...

Viewing 1915 - 1917 of 2,018 Reviews

Glassdoor has 2,180 Ocado Group reviews submitted anonymously by Ocado Group employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Group is right for you.