Octopus Energy reviews

4.4

88% would recommend to a friend

(2,165 total reviews)
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Greg Jackson

96% approve of CEO

84% positive business outlook

Octopus Energy has an employee rating of 4.4 out of 5 stars, based on 2,165 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 21% above average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely colleagues. Decent enough perks but would rather no perks and decent pay instead.

Cons

Low pay. Unmanageable workload. High stress - significant number of colleagues off with stress leave which was my first red flag. No HR. Management are mostly in their 20s and have no management experience. Constant process changes rolled out without trials or asking the people who actually do the job for feedback before rolling out. Overall Octopus lulls you in during the induction about how amazing they are to work for and what a great career you can build. This is not true. It's all smoke and mirrors. They also send you this glass door review to fill out during your induction which is why there are so many positives reviews from people who have only been working there a month or so.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to finish for the day when my installs are complete. Overtime whenever I want it. There is still some decent people there, although everything good they do, is un done with with the decisions being made from from the incompetence from above.

Cons

The people making decisions on a senior level have absolutely no clue or experience. The company use to be a good place to work, but has fallen so far from what is was. They keep going on about customer service, but insist on installing refurbished chargers, unknowingly to the customer. Constantly increasing the workload with no extra pay, adding more pressure to an already under qualified work force. The list could go on, it's a real shame the way it is going.

Viewing 16 - 18 of 2,165 Reviews

Glassdoor has 2,709 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.