OfferUp reviews

3.0

42% would recommend to a friend

(36 total reviews)

Todd Dunlap

45% approve of CEO

20% positive business outlook

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36 reviews

Reviews about "Compensation"

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1.0
Nov 12, 2017

Take a pass

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are not scared about spending money! Crazy parties, free flowing alcohol, booking out full restaurants, new lavish luxury building and conference rooms and food are plenty so much that you would think they have a ever lasting money tree. You won't feel like you are in a startup. Truth is they still have a lot of venture capital money, which they treat the same way as a flourishing money tree. I hope that doesn't run out for us someday. The people are very nice, you will meet people who you'll enjoy spending time with. There is hardly any work pressure. Actually most of the harder workers have already left, so pressure to get things done is very much low which is nice. It probably doesn't sound good for business but these things really are good pros if you work here as an engineer.

Cons

The pros of fun spending a lot of money are balanced with a lot of worry and fear that there is no attention to the business and there is a very bad outlook. There is a lot of fake optimism and leaders look desperate now. Executives are very distant and don't spend time with regular employees. They likely find the regular employees too low to talk to anything but saying hi or sharing in a drink or making a few jokes. Good they don't totally ignores you but they make it very known that what they say matters and what you think does not even to their direct reports. You can tell executives don't care about their people, it can also be good thing if you want a relaxed environment where everyone is slow. I am now unforunately so used to it but didn't want to be. I don't think I ever spoke to an executive after orientation meetings. Don't expect to have any real leadership, or anybody who is going to mentor, help or work with you. They will treat you like a adult school kid but without giving you access to teacher or expert. Be prepared to learn on your own- and if you don't they probably won't notice anyway. All you have to do is go for a walk in the parking lot with your manager, and that is all the meeting you have. Managers are present in office, but not ever ready to help. The product team seem to be confused more now than I have ever seen, the new top leadership seems to not care, they are very lost. But they do give us things to do and never every complain about delays- so they are very nice in that way. There is no pressure at all, you can choose how little you want to work. It looks like most of the smart ones in product and marketing have been happily leaving as well as engineers, even ones that have been here a long time. This is not good. There is a big CX team, but they are like call center where we don't know them except company meetings. They are treated badly I think both for pay and morale, we have heard stories in the kitchen. They fire people a lot there. They like to outsource the job from what we see, they seem to like that the most. We don't even know when they leave or told to go away. This company is all talking secrets among the executives. Nobody really knows what is happening. Outside of the negative business outlook and no support, this could be a fun place to learn and have fun like one of the posts said. I don't know how long that is possible as a company, however if you care about what you do, this will be the wrong place to choose. I unfortunately came to this realization after a very long time. I wish I was wiser and smarter before. I hope this review helps.

3.0
Jun 16, 2017

Not quite what I had hoped for

Recommend
CEO approval
Business Outlook

Pros

OfferUp is still small, so there is potential to have a big impact on the product as an engineer. This is particularly true if you're hired at a staff or higher level, and if you're happy to sacrifice some work/life balance for generous stock options and salary. Nick Huzar's confidence and drive is infectious, and I trust the people on the business and product side of the organisation to keep us competitive in a competitive market space. OfferUp has an unlimited vacation policy, and I've always been able to take time off or work from home. The location (despite constantly sinking into the Mercer Slough) is beautiful and relaxing.

Cons

The engineering ladder is very granular for such a small team. We've attracted senior talent from respectable companies, and it can often feel like decisions are made by a cabal of the engineers at the higher rungs of the ladder with little regard for the input of the greater engineering team. The codebase and infrastructure feels chaotic and of low quality. This may be par for the course for a company at this stage of their lifecycle, but I suspect things could be a lot better with a little more forethought. Design often feels overlooked due to a sense of urgency to ship and stay relevant. It's hard to influence decisions unless you are in a senior role. Engineering management all seem to mean well, but I've yet to work with any really strong leaders. I'm concerned at the number of engineering managers I've heard intimate or outright state that a good work/life balance can't be expected right now.

avatar
OfferUp Response
8y
Thank you for taking the time to share your feedback. As fast as OfferUp is growing we’ll never do things perfectly. That said, I encourage you to share this feedback with your manager. We can’t improve on things unless people are vocal about challenges they see. The one thing that is a constant at OfferUp is change.
1.0
Jun 1, 2017

Sparkly exterior, rotten interior

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many perks of working at OfferUp. Pay attention to these numbers, because they'll be important later. 1. You have access to some of the leading minds in the tech industry, all the way from powerhouse giants like Google and Microsoft, to some interesting companies like Wizards of the Coast. 2. They host and participate in many different events, including things like team building exercises, lunches with different organizations, as well as many different celebrations of milestones in the company's history. 3. The company boasts competitive salary, unlimited time off, paid holidays, and a lot of flexibility with working from home being one of the major perks. 4. Coworkers are incredibly diverse both in terms of culture and personality. 5. There is actually a huge focus on creating more equal ground for women at OfferUp. 6. OfferUp loves food. You have access to snacks - both healthy and not - as well as a stocked fridge full of beverages. 7. The CEO will often gather anyone nearby to engage in a friendly round of shots (liquor) at 9am. 8. OfferUp is expanding quickly even for a start up, with many opportunities for growth in the company.

Cons

1. Many individuals at OfferUp are stuck in the mentality that they got there because they're amazing individuals. While this is true for a lot of people, you can't escape the ego. It's a road block in literally every org, and every avenue of the job. VP's and managers will make incredibly important decisions because they think their position makes them more qualified to do that then you are, even though they just hired you to make those decisions. Prepared to be ignored, and when you're not ignored, to have your input (valuable or otherwise) brazenly dismissed. 2. While parties and events and the like are super fun, there's a certain point where you realize that half the people around you are just passing time until the next excuse they have not to work. These events are not for all people in the company - its either first come first serve, or you need to be on someone's "favorites" list to make it. 3. Unless you're in the CS org, and then none of this applies. The listed job description, all the way up to the official description given in the job offer, specifies all these wonderful perks. Upon signing on, you're informed that none of that applies to you because you're in CS. Whoops. Sorry not sorry. 4. There are people from all over the world and all walks of life at OfferUp. That's great, except the company frequently fails at accommodating religious requests. While I can't speak for the (I think two other) people at OfferUp who identify as part of the LGBTQ community, I didn't feel safe here. I was frequently harassed and stereotyped, and on more than one occasion, cornered after hours by employees who were uncomfortable with who I am. 5. This actually refreshing and incredibly empowering. 6. What's more important - letting people order as many alcoholic beverages as they want at the restaurant you rented out for another unnecessary party, or putting some extra funding into teams that are woefully under-budgeted? 7. If you like doing shots at 9am, I guess this is cool. Nobody will give you a hard time about it (to your face). 8. They company is often lovingly referred to as a rocketship. I chuckle to myself every time I hear this, because there are simple asks from departments (like can we have this feature configured in Zendesk) that have been languishing as internal tickets for over a year. Nothing goes anywhere, development stalls constantly, and every suggestion made to any department comes with the caveat that it isn't a priority item.

avatar
OfferUp Response
9y
Thank you for taking the time to provide us with feedback. It's extremely disappointing to receive feedback like this as it's always hard to read about these types of concerns online, instead of hearing from our employees directly. We're growing quickly, and maintaining our OfferUp culture is always a priority. We also believe in doing what's best for the future of our employees' growth while at OfferUp and beyond. When it comes to recruiting and hiring new talent to join OfferUp, we thoroughly screen for culture fit based on our core values; one of which is neighborly -- being open, approachable and accepting. This is a critical part of our decision making process alongside experience, skills and backgrounds. We have a zero tolerance policy for any discriminatory behavior, including harassment and/or stereotyping, and can't emphasize enough that such behavior is, and will not be, tolerated. We take feedback very seriously and have strong values that we operate against with all employees. If you're still an employee here, we hope you will voice your issues directly to HR, your manager, or a member of the Management Team so that we can learn more to help make your experience at OfferUp better for both you and those around you.
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