OfferUp reviews

3.0

42% would recommend to a friend

(209 total reviews)

Todd Dunlap

45% approve of CEO

20% positive business outlook

OfferUp has an employee rating of 3.0 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OfferUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209 reviews
1.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

With the customer base, back end engineers have the chance to work on large-scale problem and make impact. (if the cons are fixed) Super good work life balance. If you just want to collect your pay check and don't care about correctness of decisions or about future, then it is a good place for you.

Cons

Engineering department has been chaos for years. New CTO is supposed to fix problem but make it worse. Re-invent of infrastructure wheels causes huge waste of resource and halted business development. Decision making has never been transparent. Many directors and managers don't know technique and make arrogant decisions. Upper level doesn't listen to voices from lower level. Hiring of engineers has been weird. Candidate with all yes was rejected, but candidate with strong no was given an offer. Every engineer is leaving.

avatar
OfferUp Response
7y
Thanks for taking the time to provide a review. Your feedback suggests you have some concerns about the team we are building. We are very confident about the engineering leadership teams’ abilities. I know we have had a lot of change over the past 6 months and change can sometimes be difficult. I am happy to talk with you any time regarding any further details you can share. As is anyone on the leadership team. Thanks again. Sarah – VP, Employee Experience
1.0
Oct 30, 2017

The rocket ship is fizzling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people work here that really believe in what they're doing and go to work every with a lot of optimism. Everybody goes to work with the best of intentions.

Cons

They're going to work with optimism because they're wearing blinders. There's a cadre of people who've been calling the shots for a long time that are deeply rooted and are fundamentally ineffective and completely lack a strategy for success. Good intentions don't necessarily translate to success and you'll find yourself confused. They'll call it rapidly changing. Right now, it's more like desperately grasping at straws.

1.0
Apr 3, 2017

OfferUp is an echochamber of poor managerial decisions and disappointment.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food, excellent benefits, cool events.

Cons

OfferUp lures you into wanting to work with them by promising room for growth and the opportunity to work with a fast moving startup, but your growth is limited. Management and HR at OfferUp is misguided and they have no loyalty to long term members of staff. Time and time again, you will be passed over for promotion or let go altogether to make room for the latest and greatest. OfferUp has a long history of hiring from outside rather than investing in their current employees. Senior leadership is a disappointment. They do not listen to staff ideas and frequently shut down any attempt to think outside of the box. They are disorganized and communicate poorly, leaving departments disconnected and unaware of other team priorities. Employee morale is at an all time low, which has not been acknowledged by HR or any senior leadership. Promises to move towards change have been made and not kept. Their "company culture" is one of under-appreciation and distrust; not the fun, community oriented environment they make it out to be.

avatar
OfferUp Response
9y
Thanks for your feedback. As OfferUp continues to grow, we'll continue to make adjustments to do what's in the best interest of the company, our teams, and our employees so we can get closer to OfferUp's mission. It's good to hear you've enjoyed our fully-stocked kitchen, free lunch Fridays, and our company/team outings -- we strive to make our work environment as comfortable and fun as possible. We also work really hard to provide our employees with top-notch benefits competitive to not only similar startups of our size, but also some of the bigger, more established tech companies, so good to hear our benefits package has been a great part of your experience here. That said, we're always looking for ways to improve in these areas, so appreciate your feedback. With hyper growth, comes change, and we strongly emphasize building a culture of talented individuals and leaders that are comfortable with change and adept at pivoting alongside the business. We understand change is hard and not for everyone. Thanks again for your feedback, we truly value our employees' time and dedication to the company.
Viewing 7 - 9 of 209 Reviews

Glassdoor has 224 OfferUp reviews submitted anonymously by OfferUp employees. Read employee reviews and ratings on Glassdoor to decide if OfferUp is right for you.